Web Support Specialist
4 days ago
We are seeking a highly skilled Web Helpdesk and Customer Support Specialist to join our team at Manpower Group Inc. in Washington, DC.
About the Role:The successful candidate will be responsible for providing exceptional customer support to hundreds of websites within our client domain, utilizing their technical expertise to troubleshoot and resolve issues efficiently.
Key Responsibilities:- Respond to customer requests via phone, email, and ticketing systems, providing timely and effective solutions to their queries.
- Assist content editors in using Drupal and other content management systems, ensuring seamless website functionality.
- Conduct trainings and participate in meetings on web-related systems, promoting knowledge sharing and best practices.
- Log all requests into customer tracking systems, maintaining accurate records and reporting.
- Strong web skills and helpdesk experience, with a proven track record of resolving technical issues.
- Ability to code and troubleshoot HTML, CSS, and PHP, with knowledge of GIT repositories and JavaScript libraries.
- Well-rounded knowledge of web technologies, web development tools, and social media platforms.
- Excellent problem-solving and communication skills, with the ability to adapt to multiple tasks and shifting work objectives.
ManpowerGroup is a leading global workforce solutions company, helping organizations transform in a fast-changing world of work. We develop innovative solutions for hundreds of thousands of organizations every year, providing skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
We are recognized consistently for our diversity and inclusion, and in 2022, ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year. We are committed to providing equal employment opportunities in a professional, high-quality work environment.
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Web Support Specialist
2 days ago
Washington, United States Manpower Group Inc. Full timeJob Title: Web Helpdesk and Customer Support SpecialistExperis is partnering with a leading client to find a skilled Web Helpdesk and Customer Support Specialist for a long-term contract opportunity in Washington, DC.The successful candidate will be responsible for providing exceptional customer support for hundreds of websites within the client domain,...
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Web Support Specialist
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Washington, DC , USA, United States Experis Full timeJob Title: Web Helpdesk and Customer Support SpecialistExperis is seeking a highly skilled Web Helpdesk and Customer Support Specialist to join our team in Washington, DC. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Monitor and respond to...
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