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Regional Director
2 months ago
At Shamrock Foods Company, we are seeking a highly skilled and experienced Regional Manager to oversee the operations of our retail stores within a specified region. This is a key leadership role that requires strong leadership, team management, and coaching skills to drive sales and improve store performance.
Key Responsibilities- Leadership and Direction: Provide leadership and direction to store managers and their teams to ensure they have the skills and knowledge to succeed.
- Store Visits and Coaching: Conduct regular store visits to assess performance and provide coaching to store managers and their teams.
- Sales and Performance: Set and monitor sales targets for the region, analyze sales data to identify trends and opportunities for growth, and implement strategies to drive sales and increase profitability.
- Customer Service: Ensure a high standard of customer service is maintained across all stores, address customer complaints and issues in a timely and effective manner, and foster a customer-focused culture within the region.
- Inventory Management: Oversee inventory management to minimize shrinkage and optimize stock levels.
- Financial Management: Manage regional budgets, expenses, and financial reports, and ensure stores are well-maintained, clean, and visually appealing.
- Recruitment and Training: Recruit, hire, coach, and train store management, conduct performance evaluations and provide constructive feedback, and identify and address training and development needs within the region.
- Marketing and Promotions: Collaborate with the marketing team to develop and implement regional marketing strategies, ensure effective execution of promotional activities and campaigns, and monitor the effectiveness of marketing initiatives and adjust strategies as needed.
- Compliance and Safety: Ensure all stores comply with health, safety, and legal regulations, conduct regular safety audits and inspections to ensure compliance, and implement and enforce loss prevention measures.
- Education: A bachelor's degree is required, preferably in Business Administration, Management, or a related field.
- Experience: Minimum of 5 years of experience in retail or foodservice management, with at least 2 years in a regional or multi-unit management role.
- Skills: Strong leadership, team management, and coaching skills, proven ability to drive sales and improve store performance, excellent communication, written, and interpersonal skills, ability to analyze data and make informed business decisions, and strong attention to detail, organizational, and problem-solving skills.
- Travel: Ability to travel frequently within the region, 50% travel required.