Infrastructure Reliability Engineer

2 weeks ago

Burbank, California, United States Cast & Crew Full time
Job Overview

At Cast & Crew, we have been empowering creativity and supporting the global entertainment sector for decades. Our family of brands, including Backstage, CAPS, and Final Draft, operates as a unified provider of entertainment technology and services, offering industry-standard tools for screenwriting, accounting, digital payroll, and various creative solutions. As the industry evolves rapidly, our expertise and technology have become increasingly vital. We are dedicated to being a production's most reliable partner throughout the entire process.

About Backstage

Backstage stands as the largest talent marketplace within the entertainment industry, connecting media, brand marketers, and content creators with top-tier actors, voiceover artists, and production professionals. Our cutting-edge technology facilitates staffing for over 50,000 creative projects annually across various mediums, including film, television, and theater.

We are the only platform catering to the entire content creation ecosystem, providing a comprehensive solution for productions to source, hire, and compensate the right talent for any project, anywhere. Our mission is to dismantle barriers to entry in the entertainment industry by linking talent with exceptional job opportunities, networking, and educational resources.

Central to our mission is our commitment to leveraging the latest technology to develop innovative digital tools that promote diversity, equity, and inclusion in hiring practices, fostering authentic storytelling. Our team comprises customer-focused, data-driven, and strategic problem-solvers passionate about collaborating with our clients to achieve remarkable outcomes.

The Role:

Backstage is on the lookout for a DevOps Engineer to oversee, enhance, and optimize our infrastructure, processes, and tools. Our product and engineering team consists of thirty high-performing engineers, designers, product managers, and quality assurance professionals. We prioritize curiosity, trust, and impact, nurturing a culture of continuous learning and improvement where team members collaborate to achieve user-centric goals.

Our workflow follows a modified Kanban approach aimed at delivering incremental value to our customers. Projects are developed collaboratively and divided into milestones, with estimates provided by engineers rather than managers. We encourage autonomy and trust our engineers to select the most suitable tools for their tasks while working together towards shared objectives. In line with our commitment to delivering value, we deploy multiple times daily and adhere to a rigorous QA and code review process prior to any code release.

As a DevOps Engineer, you will play a pivotal role in ensuring the reliability, performance, and scalability of our systems, which utilize a Python/Django backend and a React/Typescript frontend.

Key Responsibilities:

  • Collaborate with the software engineering team to guarantee site reliability and performance.
  • Work alongside the security team to uphold best practices and security protocols.
  • Oversee, maintain, and enhance AWS infrastructure to ensure high availability and scalability.
  • Manage and optimize Linux systems for seamless operation and performance.
  • Administer and fine-tune MySQL databases and Elasticsearch clusters.
  • Utilize Cloudflare Enterprise tools to bolster security and performance.
  • Implement and manage monitoring solutions using NewRelic to ensure optimal system performance.
  • Maintain and enhance CI/CD pipelines to streamline deployment processes.
  • Identify and resolve infrastructure issues, implementing proactive measures to prevent future occurrences.
  • Continuously assess and integrate new tools and technologies to enhance processes and productivity.

Qualifications:

  • Minimum of 5+ years of experience as a DevOps Engineer; at least 8+ years in software development.
  • Expertise in AWS administration and best practices.
  • Strong proficiency in Linux systems administration.
  • Experience managing Cloudflare Enterprise tools.
  • Solid knowledge and experience with MySQL and Elasticsearch administration.
  • Proficiency in using NewRelic or similar tools for monitoring and performance optimization.
  • Familiarity with CI/CD tools and practices.
  • Strong problem-solving skills and the ability to troubleshoot complex issues.
  • Excellent communication and collaboration skills.
  • A proactive mindset focused on continuous improvement.

Work Environment:

  • Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

Compensation:

Compensation is commensurate with various factors including relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business needs. The compensation range for this position is $150,000—$180,000 USD.

Benefits:

Cast & Crew offers a comprehensive employee benefits package, including Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more. Note: Benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. We provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status.

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