Trade Operations Specialist

2 weeks ago


Chicago, Illinois, United States NinjaTrader Full time
Position Overview

NinjaTrader is a dynamic, investor-supported fintech enterprise recognized for its innovative platform, serving over 1.5 million users. We are dedicated to developing tools and services that enable active traders to effectively analyze and respond to data from premier financial markets. Our employee-focused culture in Chicago fosters an inviting, comfortable, and enjoyable work environment.

As a Trade Operations Specialist at NinjaTrader, you will collaborate with a skilled team of Trade Desk, Operations, and Risk Management professionals to deliver exceptional trade-related support to our brokerage clients through timely and effective communication.

Key Responsibilities:

  • Oversee customer trade positions and execute back-office administrative tasks related to trade allocations, treasury requests, and trading platform setups.
  • Collaborate with a talented team across Trade Desk, Operations, and Risk Management, as well as engage with various business functions.
  • Manage daily trading activities for clients, including special bookings, allocations, and foreign exchange trades.
  • Monitor and resolve trade discrepancies, conduct end-of-day reconciliations, and address commission discrepancies and adjustments as necessary.
  • Support the processing of contract expirations.
  • Assist with post-trade allocations.

Essential Qualifications:

  • Bachelor's Degree in Finance or a related discipline is preferred.
  • Proficient in technology and capable of troubleshooting technical issues with clients.
  • Willingness to learn our proprietary trading software.
  • Strong written and verbal communication abilities.
  • Ability to excel in a collaborative team environment and assist in various situations.
  • Detail-oriented, even while managing multiple tasks.
  • Positive demeanor and a strong desire to learn.
  • Flexibility to work alternate shifts as required.
  • Willingness to undertake additional duties and strategic projects as assigned.
  • Ability to collaborate effectively across functions, including new accounts, account management, support, customer service, marketing, and finance.

Preferred Qualifications:

  • Genuine interest in financial markets; prior experience is advantageous.
  • Strong knowledge of Microsoft Office, with advanced Excel skills being a plus.

Our Core Benefits Include:

  • 15 days of paid time off annually.
  • 7 paid holidays each year.
  • 401k plan with company matching.
  • Comprehensive health, vision, and dental coverage.
  • Life and disability insurance fully covered by NinjaTrader.
  • And additional benefits.

NinjaTrader is committed to fostering an inclusive workplace, providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.



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