Customer Service Representative

4 weeks ago


East Setauket, New York, United States SB Clinical Practice Management Full time
Job Title: Customer Service Representative

Overview:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SB Clinical Practice Management. As a key member of our patient services team, you will be responsible for providing exceptional customer service to our patients, answering their inquiries, and resolving their issues in a timely and professional manner.

Responsibilities:

  • Respond to patient inquiries via phone, email, and in-person
  • Resolve patient issues and concerns in a timely and professional manner
  • Provide accurate and timely information to patients regarding their appointments, billing, and medical records
  • Collaborate with healthcare providers and staff to ensure seamless patient care
  • Document and maintain accurate records of patient interactions

Requirements:

  • High school diploma or equivalent required
  • Three years of customer service experience, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other software applications

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, please submit your application, including your resume and cover letter, to [insert contact information].


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