Customer Service Representative
4 weeks ago
Overview:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SB Clinical Practice Management. As a key member of our patient services team, you will be responsible for providing exceptional customer service to our patients, answering their inquiries, and resolving their issues in a timely and professional manner.
Responsibilities:
- Respond to patient inquiries via phone, email, and in-person
- Resolve patient issues and concerns in a timely and professional manner
- Provide accurate and timely information to patients regarding their appointments, billing, and medical records
- Collaborate with healthcare providers and staff to ensure seamless patient care
- Document and maintain accurate records of patient interactions
Requirements:
- High school diploma or equivalent required
- Three years of customer service experience, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office and other software applications
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, please submit your application, including your resume and cover letter, to [insert contact information].
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