Technical Solutions Specialist
6 days ago
Location: Remote
Duration: 6 Months Contract (With a possible extension)
Job Description:
As a Systems Specialist at CapLeo Global, you will play a crucial role in providing technical guidance for the development and troubleshooting of computer systems. Your expertise will be essential in identifying system data, hardware or software components required to meet user needs.
Key Responsibilities:
- Technical Guidance: Provide technical guidance for the development and troubleshooting of computer systems.
- System Analysis: Identify system data, hardware or software components required to meet user needs.
- Secure Systems Development: Develop guidelines for implementing secure systems to customers or installation teams.
- Consultation and Solution Recommendations: Provide consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise tool.
- Process Documentation: Create as-is and to-be process documentation.
- Business Requirements Gathering: Use a variety of information gathering techniques (e.g., interviews, facilitation, diagrams) to gather, define and document complex business data requirements from Business teams.
- System Improvement: Identify areas for improvement in current systems.
Required Skills:
- ECM Software Experience: Experience with ECM software (specifically, Bentley's ProjectWise software)
- Business Analysis Skills: Business analysis skills
- Communication Skills: Strong communication skills (verbal and written)
- Development and Systems/Data Analyst Skills: Development and systems/data analyst skills for release development tasks
- Testing/Analysis Skills: Testing/analysis skills for the release development tasks and release acceptance testing tasks.
- Business Analysis Deliverables: Ability to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activities.
- Autonomy: Ability to complete work without direct supervision.
- Soft Skills: Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking, and organizational skills
- Technical Skills: Intermediate level skills in: SharePoint, MS Office, Microsoft SQL
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