Customer Experience Manager

3 weeks ago


Hialeah, Florida, United States Goodyear Belts by Adventry Corp. Full time

Are you an ambitious individual looking for a challenging role that combines customer service and logistics? As a Customer Experience Manager at Goodyear Belts by Adventry Corp., you will be responsible for managing customer inquiries, processing orders, and coordinating product delivery logistics.

Key Objectives
  • Customer Satisfaction: Ensure timely and effective resolution of customer inquiries and issues.
  • Order Accuracy: Process customer orders accurately and efficiently, maintaining accurate records of customer interactions and transactions.
  • Logistics Efficiency: Collaborate with internal teams and external carriers to ensure timely delivery of products and optimize logistics processes.
Requirements
  • Prior experience in customer-facing roles or logistics management.
  • Exceptional communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work effectively in a fast-paced environment.
Compensation and Benefits

We offer a salary range of $60,000 - $75,000 per annum, based on location and experience, along with a comprehensive benefits package, including medical, dental, vision, 401(k), vacation, and sick time.



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