Customer Experience Coordinator

23 hours ago


Hialeah, Florida, United States Phoenix NSG Solutions Full time
About the Role
At Phoenix NSG Solutions, we are seeking an experienced Brand and Marketing Assistant to join our team. As a key member of our marketing team, you will be responsible for understanding client needs, presenting our clients' services and products, suggesting options, and ensuring customer satisfaction. We are looking for a highly motivated individual with excellent communication skills, a positive attitude, and a passion for excelling in customer service, client relations, and sales.

Responsibilities:
  1. Deliver exceptional customer service and ensure customer satisfaction.
  2. Provide accurate information on product features, pricing, and after-sales services.
  3. Cultivate lasting relationships with consumers and clients.
  4. Attend team and client meetings.
  5. Contribute to the local growth of brand awareness and generate new leads.

Requirements:
  • A minimum of 2 years of experience in marketing or customer service.
  • High school diploma or equivalent required.
  • Strong interpersonal skills and the ability to communicate effectively with diverse customer groups and peers.

What We Offer:
  • A competitive salary range of $38,000 - $45,000 per year, depending on experience.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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