Customer Experience Specialist

1 day ago


Hialeah Gardens, Florida, United States Dax International Full time
Our CultureWe pride ourselves on our commitment to service, diverse designs, and affordability. We aim to help customers create the kitchens and bathrooms they've always dreamed of. As a sales professional at DAX International, you will be part of a dynamic team that strives to meet sales objectives and exceed customer expectations.

The ideal candidate should possess a sales background, industry experience, bilingual skills in English and Spanish, and the ability to work independently with a strong work ethic and resilience. Additionally, they should have experience working with CRM systems, MS Office, and ERP systems.

Key Responsibilities:
  • Deliver exceptional customer experiences.
  • Identify and pursue potential customers.
  • Meet or exceed sales targets by set deadlines.
  • Handle customer complaints and resolve issues promptly.
  • Arrange follow-up meetings to keep customers informed.
  • Excel in meeting performance goals.
  • Guide customers to relevant merchandise.
  • Maintain a clean and organized sales floor.
  • Inform customers about promotions and offers.
  • Upsell products to increase sales.
  • Develop and refine kitchen designs for clients, including estimates.
  • Timely respond to customer inquiries regarding services, products, pricing, availability, product use, and payment terms.
  • Support the ordering process for external suppliers, leveraging knowledge of ERP systems.


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