Retail Customer Experience Specialist
1 week ago
About the Role
As a Pool and Spa Sales Associate at Best Time Pools Inc, you will have the opportunity to provide exceptional customer service, sell high-quality products, and contribute to the success of our team. We are looking for a highly motivated and customer-focused individual who enjoys working in a fast-paced retail environment.
Key Responsibilities
- Provide outstanding customer service by actively listening to customers, addressing their needs, and resolving issues promptly.
- Sell high-quality products, including pool chemicals, equipment, and accessories, and ensure that customers are fully informed about product features and benefits.
- Maintain a clean and organized store environment, including dusting shelves, straightening displays, and emptying trash.
- Process sales transactions accurately, handle cash, credit card payments, and process returns.
- Work collaboratively with the sales team to achieve sales targets and improve overall customer satisfaction.
Requirements
- H.S. Diploma or equivalent required; 1-2 years of customer service experience preferred.
- Excellent communication and interpersonal skills; ability to build rapport with customers and colleagues.
- Proven problem-solving skills; ability to think critically and resolve issues independently.
- Ability to lift up to 50 pounds regularly and work for extended periods.
Compensation and Benefits
$12-$15 per hour, paid bi-weekly. Opportunities for advancement and professional growth within the company.
Work Setting
This is a full-time/part-time position (20-40 hours/week) working primarily in-store but may require occasional travel to support company events and initiatives. No remote work available.
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