Retail Customer Experience Specialist

1 week ago


Hialeah, Florida, United States Best Time Pools Inc Full time

About the Role

As a Pool and Spa Sales Associate at Best Time Pools Inc, you will have the opportunity to provide exceptional customer service, sell high-quality products, and contribute to the success of our team. We are looking for a highly motivated and customer-focused individual who enjoys working in a fast-paced retail environment.

Key Responsibilities

  • Provide outstanding customer service by actively listening to customers, addressing their needs, and resolving issues promptly.
  • Sell high-quality products, including pool chemicals, equipment, and accessories, and ensure that customers are fully informed about product features and benefits.
  • Maintain a clean and organized store environment, including dusting shelves, straightening displays, and emptying trash.
  • Process sales transactions accurately, handle cash, credit card payments, and process returns.
  • Work collaboratively with the sales team to achieve sales targets and improve overall customer satisfaction.

Requirements

  • H.S. Diploma or equivalent required; 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills; ability to build rapport with customers and colleagues.
  • Proven problem-solving skills; ability to think critically and resolve issues independently.
  • Ability to lift up to 50 pounds regularly and work for extended periods.

Compensation and Benefits

$12-$15 per hour, paid bi-weekly. Opportunities for advancement and professional growth within the company.

Work Setting

This is a full-time/part-time position (20-40 hours/week) working primarily in-store but may require occasional travel to support company events and initiatives. No remote work available.



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