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Guest Experience Ambassador

2 months ago

Kissimmee, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Gaylord Palms Resort & Convention Center. As a key member of our Front Office Department, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions throughout their stay.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share knowledge of the local area to enhance the guest experience.
  • Maintain a safe work environment, follow company policies and procedures, and protect company assets.
  • Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience necessary.
  • No license or certification required.
About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Marriott International, we provide opportunities for career growth and development, as well as a range of benefits and perks. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.