Guest Experience Ambassador
3 days ago
Job Summary
We are seeking a skilled Guest Experience Expert to join our team at Gaylord Palms Resort & Convention Center. As a key member of our Front Office Department, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
Key Responsibilities
- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share knowledge of the local area with guests.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Provide thoughtful, big-hearted service to guests and colleagues alike.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
About Us
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Why Join Us?
At Marriott International, we offer a range of benefits and opportunities for career growth and development. Our team members are empowered to make a difference and deliver exceptional guest experiences. If you are passionate about hospitality and committed to excellence, we encourage you to apply for this exciting opportunity.
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