Guest Experience Ambassador

4 weeks ago


Kissimmee, Florida, United States Marriott Full time

Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Gaylord Palms Resort & Convention Center. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share the highlights of the local area with guests.
  • Empower guests to move about their space and do what needs to be done.
  • Take a hands-on approach to work, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Requirements

  • High school diploma or equivalent.
  • No related work experience or supervisory experience required.
  • None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    About Us

    At Gaylord Hotels, we deliver environments, services, and programming that bring people together in an extraordinary way. Our STARs are creative, entrepreneurial, and dedicated to providing thoughtful, big-hearted service to guests. Join us and become part of a portfolio of brands with Marriott International.



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