Retail Team Lead

3 days ago

Berkeley, California, United States Office Depot Full time
About the Role

We are seeking a highly motivated and experienced Retail Team Lead to join our team at Office Depot. As a Retail Team Lead, you will play a key role in providing exceptional customer service and driving sales growth in our retail stores.

Key Responsibilities
  • Print Sales and Services:
    • Support the efficient operation of the print function to drive overall store sales.
    • Operate and assist associates on all equipment within the print services area to maintain efficient production and ensure client orders are completed correctly and on-time.
    • Effectively utilize communication tools to request assistance within the print services area, and to coordinate the appropriate service for all customers throughout the store.
  • Operational Efficiency:
    • Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
    • Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
    • Ensure compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned.
    • Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
  • Client Engagement:
    • Drive positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
    • Support community outreach initiatives to drive client/customer retention.
    • Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
    • Performs other duties as assigned.
  • External Key Carrier and Leader on Duty:
    • Ensure the safety and security of the building and associates during the absence of the management team.
    • In partnership with all associates, ensure regular loss prevention compliance.
    • Performing opening or closing responsibilities.
    • This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
    • May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
    • Other duties as deemed necessary
Requirements
  • High School diploma or equivalent education preferred
  • Minimum 1-3 years of experience in related field
  • Sales and/or Customer Service experience preferred.
  • Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Skilled in Customer Service and Print Services experience would be desired.
  • Must possess advanced selling skills
  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
  • Must be adaptable to a changing environment.
  • Must be able to assist others in a professional environment.
  • Possess excellent verbal and written communication skills.
  • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
  • Must possess ability to process information/merchandise through POS register system.
  • Pays close attention to detail to ensure high quality production in the Print Services area
  • Positive and Engaging
  • Action Oriented
  • Integrity, Accountability & Trust
  • Demonstrate passion for the brand, products, services and solutions offered to our customers
  • Must possess a desire to continually develop personal selling skills and product knowledge
  • Drive for Results
  • Decision Quality
  • Patience

  • Retail Team Lead

    3 days ago

    Berkeley, California, United States Office Depot Full time

    Job DescriptionAt Office Depot, we are seeking a highly motivated and customer-focused Retail Team Lead to join our team. As a Retail Team Lead, you will play a key role in providing exceptional customer service, driving sales, and maintaining a positive store environment.Key Responsibilities:Print Sales and Services: Support efficient operation of the Print...

  • Retail Team Lead

    3 weeks ago

    Berkeley, California, United States Office Depot Full time

    Job DescriptionAt Office Depot, we are seeking a highly motivated and customer-focused Retail Team Lead to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.Key Responsibilities:Customer Service: Provide top-notch customer...

  • Retail Sales Team Lead

    1 month ago

    Berkeley, California, United States NGM Marketing Full time

    About the RoleNGM Marketing is seeking a highly motivated and results-driven individual to join our team as a Retail Sales Team Member. As a key member of our management training team, you will play a crucial role in facilitating the success of our teams and consulting services.Key ResponsibilitiesSales and Marketing Strategy Execution: Develop and implement...

  • Retail Floor Lead

    2 weeks ago

    Berkeley, California, United States Vuori, Inc. Full time

    Job Title: Retail Floor LeadVuori, Inc. is seeking a highly motivated and experienced Retail Floor Lead to join our team. As a key member of our store leadership team, you will be responsible for leading the retail sales team by example, forging connections with customers, and communicating Vuori's brand values through insightful product knowledge and a...

  • Retail Floor Lead

    2 weeks ago

    Berkeley, California, United States Vuori, Inc Full time

    {"title": "Retail Floor Lead", "description": "Job SummaryVuori, Inc is seeking a Retail Floor Lead to join our team. As a key member of our store leadership team, you will be responsible for leading the retail sales team by example, forging connections with customers, and communicating Vuori's brand values through insightful product knowledge and a happy,...

  • Retail Consultant

    1 week ago

    Berkeley, California, United States Aesop Retail PTY LTD Full time

    About Aesop Retail PTY LTDAesop has cultivated a unique and inclusive environment where employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement career goals and aspirations.Job Title: Retail ConsultantWe are seeking a Retail Consultant to embody our...

  • Seasonal Retail Consultant

    7 days ago

    Berkeley, California, United States Aesop Retail PTY LTD Full time

    Join Our Team as a Seasonal Retail ConsultantAesop is a global retail organization that offers professional development and advancement opportunities to complement career goals and aspirations. We are seeking a Seasonal Retail Consultant to join our team in Berkeley.About the RoleAs a Retail Consultant, you will embody our desire to engage, listen, and guide...

  • Retail Consultant

    3 weeks ago

    Berkeley, California, United States Aesop Retail PTY LTD Full time

    About AesopAesop is a global retail organization that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create...

  • Seasonal Retail Ambassador

    3 weeks ago

    Berkeley, California, United States Aesop Retail PTY LTD Full time

    About AesopAesop is a global retail organization that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.Role PurposeAs a Retail Consultant, you will embody our desire to engage, listen, and guide customers to products that...

  • Prepared Foods Team Lead

    2 weeks ago

    Berkeley, California, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly motivated and experienced Prepared Foods Team Lead to join our team at Whole Foods Market. As a key member of our prepared foods department, you will be responsible for leading a team of associates to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead and develop a high-performing team of...

  • Meat Department Team Lead

    1 month ago

    Berkeley, California, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly skilled and experienced Meat Department Team Lead to join our team at Whole Foods Market. As a Meat Department Team Lead, you will be responsible for leading a team of Meat Team Members and ensuring the highest level of customer service and product quality in the Meat Department.Key Responsibilities:Lead and manage a team...

  • Meat Department Team Lead

    2 weeks ago

    Berkeley, California, United States Whole Foods Market Full time

    Meat Associate Team Leader Job DescriptionJob Summary:We are seeking a highly skilled and motivated Meat Associate Team Leader to join our team at Whole Foods Market. As a Meat Associate Team Leader, you will be responsible for leading a team of Meat Associates and providing exceptional customer service.Key Responsibilities:Lead a team of Meat Associates to...

  • Lead Retail Security Operations Specialist

    2 days ago

    Berkeley, California, United States Vets Hired Full time

    Position Overview: As a Lead Retail Security Operations Specialist, you will play a crucial role in safeguarding the well-being of our store team and customers. Your presence will enhance security measures and foster a safe shopping environment. This position is essential for promoting effective partnerships with store management and staff, while actively...

  • Overnight Grocery Stocking Team Lead

    1 month ago

    Berkeley, California, United States Whole Foods Market Full time

    Job SummaryThe Overnight Grocery Stocking Team Lead is responsible for overseeing the daily operations of the grocery stocking department, ensuring a smooth and efficient workflow, and maintaining a high level of customer satisfaction. This role requires strong leadership and organizational skills, as well as the ability to work effectively in a fast-paced...

  • Floor Lead

    4 weeks ago

    Berkeley, California, United States Sur La Table Full time

    Job SummaryThe Floor Lead is a key member of the Sur La Table team, responsible for inspiring customers on their culinary journey and contributing to the success of the store. This role supports the General Manager or Store Manager in achieving sales goals and directs daily store operations as a Manager on Duty.Key ResponsibilitiesContribute to an...

  • Retail Sales Specialist

    4 weeks ago

    Berkeley, California, United States Zwilling J.A. Henckels Full time

    About the RoleWe are seeking a highly motivated and experienced Sales and Merchandising Representative to join our team at Zwilling J.A. Henckels. As a Sales and Merchandising Representative, you will be responsible for promoting and selling our premium cutlery, cookware, and kitchen tools to retailers and customers.Key ResponsibilitiesDevelop and maintain...

  • Retail Sales Specialist

    3 weeks ago

    Berkeley, California, United States Zwilling J.A. Henckels Full time

    Job Title: Retail Sales SpecialistAre you a culinary enthusiast with a passion for sales and customer service? Do you have excellent communication and presentation skills? We are seeking a highly motivated and organized Retail Sales Specialist to join our team at Zwilling J.A. Henckels.Job Summary:The Retail Sales Specialist will be responsible for promoting...

  • Retail Sales Associate

    4 weeks ago

    Berkeley, California, United States Rad Power Bikes Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Specialist to join our team at Rad Power Bikes. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesAssist customers in selecting the right bike for their needs and...

  • Overnight Grocery Stocking Team Lead

    4 weeks ago

    Berkeley, California, United States Whole Foods Market Full time

    Job SummaryThe Overnight Grocery Stocking Team Lead is responsible for assisting with the scheduling and supervision of the Stock Crew, as well as maintaining the normal operational flow of the department. This role oversees and maintains compelling displays, supports the Team Leader, Associate Team Leader(s), and Order Writers to ensure a smooth operation...

  • Retail Store Manager

    1 month ago

    Berkeley, California, United States Sephora Full time

    About the Role:Sephora is seeking a highly skilled and experienced Store Manager to lead our retail team and drive sales growth. As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales.Key Responsibilities:Store Operations and Sales:Oversee daily store operations,...