Retail Store Manager

1 week ago


Aspen, Colorado, United States FedEx Office Full time
Job Summary

We are seeking a highly skilled and experienced Retail Assistant Manager to join our team at FedEx Office. As a key member of our store leadership team, you will be responsible for creating a positive customer experience, supervising and overseeing all team members, and managing store operations.

Key Responsibilities
  • Customer Experience: Demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to all customers.
  • Team Supervision: Evaluate the efficiency and productivity of team members in creating positive customer experiences and provide coaching and feedback as needed.
  • Store Operations: Create a customer-focused environment in all areas of the store, monitor store cleanliness and professionalism, and establish processes for customer flow to improve service experience.
  • Training and Development: Provide training and development of team members on assigned shifts, monitor goals, and provide feedback to ensure adherence to company policies and standards.
  • Communication: Maintain communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed.
Requirements
  • Education: High School diploma or equivalent education.
  • Experience: 1+ year of related experience, prior supervisory experience preferred.
  • Skills: Ability to stand during entire shift, move and lift 55 pounds, and perform work activities requiring cooperation and instruction.
What We Offer

We offer a competitive hourly rate of $29.07, health, vision, and dental insurance, retirement, and tuition reimbursement. We are an equal opportunity employer and prohibit discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age, sex, pregnancy, disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, or association with a person on the basis of one or more of the foregoing.



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