Customer Experience Associate
7 days ago
About European Wax Center
We are a leading provider of waxing services, dedicated to delivering exceptional experiences to our guests. Our team is passionate about helping individuals achieve their full potential and live their best lives.
Our Story
European Wax Center was founded on the principles of quality, innovation, and customer satisfaction. Since our inception, we have been committed to providing a first-class waxing experience, centered around our proprietary Comfort Wax®, private waxing suites, and a crisp, clean environment.
Our Values
We value our guests above all else, and strive to create a welcoming and inclusive atmosphere in every one of our centers. Our team of professionally trained estheticians is dedicated to delivering exceptional service and ensuring that every guest feels valued and appreciated.
What We're Looking For
We're seeking a highly motivated and customer-focused individual to join our team as a Guest Service Associate. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring that every interaction is positive and memorable.
Responsibilities
- Provide exceptional service to our guests, ensuring that every interaction is positive and memorable.
- Assist guests with their waxing needs, answering questions and addressing concerns in a professional and courteous manner.
- Work collaboratively with our estheticians to ensure that every guest receives a first-class waxing experience.
- Maintain a clean and organized workspace, adhering to our high standards of quality and safety.
- Participate in ongoing training and development to stay up-to-date on the latest waxing techniques and products.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- High school diploma or equivalent required; prior experience in customer service or sales a plus.
- Availability to work a variety of shifts, including evenings and weekends.
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