Front Desk Sales Supervisor

2 weeks ago


Langhorne, Pennsylvania, United States Crunch Fitness Full time
Job Summary:

The Front Desk Sales Supervisor will play a key role in driving membership and personal training sales, ensuring smooth and efficient operational procedures within the Front Desk department, and providing exceptional customer service to members and guests. This role requires a strong sales and leadership background, with the ability to motivate and train a team to achieve sales goals and provide a world-class member experience.

Key Responsibilities:
  • Supervise and lead the Front Desk team to achieve sales and operational goals.
  • Develop and implement sales strategies to drive membership and personal training sales.
  • Provide exceptional customer service to members and guests, ensuring a positive and welcoming experience.
  • Manage and maintain accurate records and reports, including sales data and member information.
  • Collaborate with the management team to develop and implement operational procedures and policies.
  • Stay up-to-date on industry trends and best practices, and implement new ideas and strategies to improve sales and customer service.
Requirements:
  • 2+ years of sales and leadership experience in a fitness or customer service environment.
  • Proven track record of achieving sales goals and leading a team to success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

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