Culinary Operations Supervisor

1 day ago


Langhorne, Pennsylvania, United States SeaWorld Parks & Entertainment Full time
About the Role

We are seeking a highly skilled and motivated Culinary Operations Supervisor to join our team at SeaWorld Parks & Entertainment. As a key member of our culinary team, you will be responsible for ensuring the highest level of service and culinary standards are met in our restaurants and food service areas.

Key Responsibilities
  • Provide exceptional service to our guests and ensure that all culinary standards are met.
  • Manage daily inventory and complete orders based on facility needs.
  • Oversee daily operations of assigned location, including opening and closing procedures, and ensure all areas are properly staffed.
  • Monitor and control labor and cost-of-sales by ensuring food items are properly dated, recipes are followed, and food items are plated correctly.
  • Communicate operational issues, including equipment failure and product-related problems, to management.
  • Manage daily sub-department labor, break rotations, and staffing assignments.
  • Assist Culinary Operation manager with training of team members and assistant supervisors, ensuring compliance with all SEA grooming guidelines and employment standards.
  • Supervise and counsel team members and assistant supervisors, ensuring proper training and development.
  • Complete necessary paperwork and administer developmental documentation.
  • Ensure compliance with Child Labor Laws regarding breaks, lunches, and hours worked per day.
Requirements
  • Proficient problem-solving and quick-thinking skills.
  • Ability to think and work independently.
  • Consistently maintain a positive and professional demeanor.
  • A passion for customer service.
  • Excellent multi-tasking and time management skills.
  • Strong communication and interpersonal skills.
  • Active listener with the ability to anticipate guest needs.
  • Attention to detail.
  • Flexibility to perform varied duties.
Perks of the Position
  • Free park admission.
  • Discounts on park admission tickets and passes for family and friends.
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities.
  • Exclusive employee events and giveaways.
EEO Employer

SeaWorld Parks & Entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, gender, national origin, sexual orientation, gender identity or expression, disability, or covered veteran status.


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