Retail Customer Experience Team Lead
3 weeks ago
T.J. Maxx E Lincoln Highway 19047 [Department Manager] As a Customer Experience professional, you'll:
* Promote an excellent customer experience
* Oversee a team of Associates at the front of store
* Train and coach Associates on personalizing the customer experience while promoting loyalty programs
* Address customer concerns and issues promptly
* Coordinate breaks for all
Key Responsibilities:
* Lead by example and promote a positive customer experience
* Develop and implement strategies to improve customer satisfaction
* Collaborate with the store team to achieve sales and customer service goals
What You'll Bring:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong leadership and coaching skills
If you're passionate about delivering exceptional customer experiences, we want to hear from you
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