Technical Customer Onboarding Manager

2 months ago


Springfield, Illinois, United States American Express Global Business Travel Full time
About the Role

We are seeking a highly skilled Technical Customer Onboarding Manager to join our team at American Express Global Business Travel. As a key member of our organization, you will be responsible for ensuring a seamless onboarding experience for our customers.

Key Responsibilities
  • Technical Onboarding: Develop and implement technical onboarding strategies to ensure customers are fully integrated with our systems and services.
  • Customer Alignment: Collaborate with customers to understand their technical requirements and develop customized solutions to meet their needs.
  • Project Management: Manage multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Communication: Serve as the primary point of contact for customers, providing regular updates and ensuring their technical needs are met.
  • Risk Management: Identify and mitigate technical risks, ensuring the integrity of our systems and services.
  • Process Improvement: Continuously evaluate and improve our technical onboarding processes, identifying opportunities for efficiency and effectiveness.
Requirements
  • Technical Expertise: Proven experience with technical onboarding and customer integration.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
  • Project Management: Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Problem-Solving: Ability to analyze complex technical issues and develop effective solutions.
  • Collaboration: Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams.
What We Offer

As a Technical Customer Onboarding Manager at American Express Global Business Travel, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and make a meaningful contribution to our organization.



  • Springfield, Illinois, United States FREEDOM CARE , LLC Full time

    About FreedomCareFreedomCare, LLC is a leading healthcare company that revolutionizes home care delivery. With a strong commitment to dignity and support, we empower patients and caregivers to thrive in their homes.Job Title: Onboarding SpecialistWe are seeking an experienced Onboarding Specialist to join our team in Missouri. As a key member of our Intake...


  • Springfield, Illinois, United States Mercy Full time

    Job Summary:We're a healthcare organization that's a little different. Our mission is to bring healing to our communities through compassionate care and exceptional service. We're looking for an Onboarding Coordinator to join our team.About the Role:As an Onboarding Coordinator, you'll be responsible for providing a seamless onboarding experience to new...


  • Springfield, Illinois, United States Beacon Hill Staffing Group Full time

    This role is ideal for a highly organized and communicative individual who can ensure a seamless onboarding experience for new hires.Key Responsibilities:Coordinate the onboarding process for new employees, including sending offer letters, contracts, and new hire paperwork.Serve as the primary point of contact for new hires, answering questions and providing...


  • Springfield, Illinois, United States Beacon Hill Staffing Group Full time

    Job Overview:Beacon Hill Staffing Group is seeking a Part-Time Onboarding Coordinator to join our team. As a key member of our onboarding team, you will play a crucial role in ensuring new hires have a seamless onboarding experience.You will be responsible for guiding new employees through the initial stages of their journey with us, ensuring all required...


  • Springfield, Illinois, United States Beacon Hill Staffing Group Full time

    This role involves ensuring a seamless onboarding experience for new hires. As a key member of the team, you will be responsible for guiding them through the initial stages of their journey with us.You will coordinate the onboarding process, including sending offer letters, contracts, and new hire paperwork. Additionally, you will serve as the primary point...

  • Technical Manager

    2 weeks ago


    Springfield, Illinois, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Technical Manager to join our consulting team. As a Technical Manager, you will be responsible for leading technical teams and providing direction and mentoring to project teams.Key Responsibilities:Analyze business needs to ensure Oracle solutions meet customer objectivesExercise judgment and business acumen...


  • Springfield, Illinois, United States Red Hat Full time

    About the JobRed Hat is seeking an experienced Technical Account Manager to join our FSI team in the Central or Eastern United States. As a key member of our team, you will partner closely with a financial services customer to provide architectural guidance and implementation advice for the Red Hat Ansible Automation Platform.Key ResponsibilitiesAct as the...


  • Springfield, Illinois, United States Red Hat Full time

    About The JobRed Hat's FSI team is seeking an experienced engineer to partner with a financial services customer and provide architectural guidance for the Red Hat Ansible Automation Platform. Key ResponsibilitiesAct as a liaison between the customer, Red Hat, and other organizationsFacilitate communication, coordination, and collaboration across...


  • Springfield, Illinois, United States SAIC Full time

    Job Summary:SAIC has an opportunity for a Technical Operations Manager in support of the Department of State (DOS) as a part of the Vanguard 2.2.1 contract.This role is hybrid and currently requires 3 days/week on site. Subject to change at customer's request.Key Responsibilities:Assist Operations Manager in managing a team of engineers to execute, track...


  • Springfield, Illinois, United States SAIC Full time

    Job Title: Technical Operations ManagerSAIC is seeking a highly skilled Technical Operations Manager to join our team in Springfield, VA. This role is part of the Vanguard 2.2.1 contract, supporting the Department of State (DOS) Bureau of Diplomatic Technology (DT) program.Key Responsibilities:Assist the Operations Manager in managing a team of engineers to...


  • Springfield, Illinois, United States SAIC Full time

    Job SummarySAIC is seeking a highly skilled Technical Operations Manager to join our team in Springfield, VA. This role is part of the Vanguard 2.2.1 contract, supporting the Department of State (DOS) Bureau of Diplomatic Technology (DT) program.This is a hybrid position, requiring 3 days/week on-site, with the possibility of changing to full-time on-site at...


  • Springfield, Illinois, United States SAIC Full time

    Job Summary:SAIC is seeking a Deputy Operations Manager to support the Department of State (DOS) as part of the Vanguard 2.2.1 contract. This role is hybrid and requires 3 days/week on site, subject to change at customer's request.Key Responsibilities:Assist Operations Manager in managing a team of engineers to execute, track project schedules, and document...


  • Springfield, Illinois, United States Oracle Full time

    Job Title: Senior Technical Program ManagerThis is a challenging and rewarding role that requires a unique blend of technical expertise, business acumen, and leadership skills. As a Senior Technical Program Manager at Oracle, you will be responsible for leading cross-functional teams to deliver complex cloud solutions that meet the needs of our customers.Key...


  • Springfield, Illinois, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a highly skilled Technical Operations Manager to oversee the technical services for an area. This role is responsible for ensuring the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, and mechanical/electrical systems in the centralized...


  • Springfield, Illinois, United States Fresenius Medical Care North America Full time

    Purpose and ScopeFresenius Medical Care North America is seeking a highly skilled and experienced Technical Operations Manager to support our mission, vision, and core values. As a key member of our team, you will be responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical...


  • Springfield, Illinois, United States Nudo Full time

    Job Title: Technical Sales RepresentativeWe are seeking a highly skilled Technical Sales Representative to join our team at Nudo. As a key member of our sales team, you will play a critical role in driving sales growth by providing technical expertise and support throughout the sales process.Key Responsibilities:Technical Support: Provide technical guidance...


  • Springfield, Illinois, United States Xerox Full time

    Job SummaryXerox is seeking a skilled Field Service Technician to join our team in the Technical Service Engineering department. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers.Key ResponsibilitiesProvide technical support and maintenance services to customersPerform routine...


  • Springfield, Illinois, United States Simplex Inc. Full time

    Job Summary:As a Technical Sales Representative at Simplex Inc., you will be responsible for providing exceptional customer service and sales support to our clients. This role involves working in a customer service, sales, and sales account management capacity, with a focus on technical sales and product knowledge.Key Responsibilities:• Develop and...


  • Springfield, Illinois, United States Trident Systems Full time

    We are seeking a highly skilled Senior Staff Engineer to join our team at Trident Systems' Space Electronic Systems (SES) division.This role will involve leading the development of complex space-based electronic systems, leveraging strong engineering principles to drive innovation and solve complex problems.The ideal candidate will have a strong background...


  • Springfield, Illinois, United States Barbaricum Full time

    Job DescriptionBarbaricum is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with a strong presence in Washington, DC, Tampa, FL, and Dayton, OH.The company is rapidly expanding, with over 250 employees and growing. Barbaricum executes 45 government contracts, with more than half as prime, across three lines of business: Cyber/Intel, Mission...