Technical Operations Manager

2 days ago


Springfield, Illinois, United States SAIC Full time
Job Title: Technical Operations Manager

SAIC is seeking a highly skilled Technical Operations Manager to join our team in Springfield, VA. This role is part of the Vanguard 2.2.1 contract, supporting the Department of State (DOS) Bureau of Diplomatic Technology (DT) program.

Key Responsibilities:
  • Assist the Operations Manager in managing a team of engineers to execute, track project schedules, and document projects throughout the project management lifecycle.
  • Provide technical oversight of all engineering projects, ensuring they are completed on time and within budget.
  • Design, integrate, and deploy IT solutions that meet the needs of the customer.
  • Incorporate security principles and remediations into an enterprise environment, ensuring the highest level of security and compliance.
  • Provide operational engineering support to enterprise-level virtual infrastructure solutions, including VMware and vSphere.
  • Participate in on-call after-hours escalation responsibilities, supporting after-hours/weekends/holidays/shutdowns.
  • Update system and process documentation, user guides, diagrams, and SOPs as needed.
  • Manage CMBD records for CVS owned/managed items in ceis/sunbird.
Requirements:
  • Bachelor's degree and 10 years of experience; Master's degree and 8 years; may accept additional experience in lieu of degree.
  • Knowledge or training on VMWare and vSphere design, integration, and deployment.
  • Experience with security analysis and remediations.
  • Experience leading system integration projects as the technical lead.
  • Experience working with customers to capture/document requirements.
  • Experience in leadership roles within a team environment.
  • Knowledge or training with virtualization and automation technologies.
  • Knowledge or training with storage/backup solutions.
  • Experience managing mixed teams including direct labor, subcontractors, and suppliers.
  • Adaptability to high-paced environments and changing priorities/needs.
  • US Citizenship.
  • Active Secret clearance with the ability to obtain a Top Secret clearance.
Desired Qualifications:
  • Active Directory experience, particularly in a large environment.
  • Strong scripting skills.
  • LAN/WAN networking experience.
  • Splunk or other logging/monitoring platforms.
  • Ability to apply ITIL v3 Foundation concepts within the workplace.

SAIC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment. If you are passionate about technology and innovation, and want to make a difference in the world, we encourage you to apply for this exciting opportunity.



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