Technical Operations Manager
4 weeks ago
Job Summary:
SAIC is seeking a Deputy Operations Manager to support the Department of State (DOS) as part of the Vanguard 2.2.1 contract. This role is hybrid and requires 3 days/week on site, subject to change at customer's request.
Key Responsibilities:
- Assist Operations Manager in managing a team of engineers to execute, track project schedules, and document projects throughout the project management lifecycle.
- Provide technical oversight of all engineering projects.
- Design, integrate, and deploy IT solutions.
- Incorporate security principles and remediations into an enterprise environment.
- Provide operational engineering support to enterprise-level virtual infrastructure solutions.
- Participate in on-call after-hours escalation responsibilities, supporting after-hours/weekends/holidays/shutdowns.
- Update system and process documentation, user guides, diagrams, and SOPs as needed.
- CMBD management for CVS owned/managed items in ceis/sunbird (own the records).
Qualifications:
- Bachelor's degree and 10 years of experience; Master's degree and 8 years; may accept additional experience in lieu of degree.
- Knowledge or training on VMWare and vSphere design, integration, and deployment.
- Knowledge or training on VMware and ESX 8.0+ deployment, configuration, and maintenance.
- Experience with security analysis and remediations.
- Experience leading system integration projects as the technical lead.
- Experience working with customers to capture/document requirements.
- Experience in leadership roles within a team environment.
- Knowledge or training with virtualization and automation technologies.
- Knowledge or training with storage/backup solutions.
- Experience managing mixed teams including direct labor, subcontractors, and suppliers.
- Adaptability to high-paced environments and changing priorities/needs.
Clearance:
- US Citizenship.
- Active Secret clearance with the ability to obtain a Top Secret clearance.
Desired Qualifications:
- Active Directory experience, particularly in a large environment.
- Strong scripting skills.
- LAN/WAN networking experience.
- Splunk or other logging/monitoring platforms.
- Ability to apply ITIL v3 Foundation concepts within the workplace.
SAIC is an Equal Opportunity Employer.
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