Technical Operations Manager

4 weeks ago


Springfield, Illinois, United States SAIC Full time

Job Summary:

SAIC is seeking a Deputy Operations Manager to support the Department of State (DOS) as part of the Vanguard 2.2.1 contract. This role is hybrid and requires 3 days/week on site, subject to change at customer's request.

Key Responsibilities:

  • Assist Operations Manager in managing a team of engineers to execute, track project schedules, and document projects throughout the project management lifecycle.
  • Provide technical oversight of all engineering projects.
  • Design, integrate, and deploy IT solutions.
  • Incorporate security principles and remediations into an enterprise environment.
  • Provide operational engineering support to enterprise-level virtual infrastructure solutions.
  • Participate in on-call after-hours escalation responsibilities, supporting after-hours/weekends/holidays/shutdowns.
  • Update system and process documentation, user guides, diagrams, and SOPs as needed.
  • CMBD management for CVS owned/managed items in ceis/sunbird (own the records).

Qualifications:

  • Bachelor's degree and 10 years of experience; Master's degree and 8 years; may accept additional experience in lieu of degree.
  • Knowledge or training on VMWare and vSphere design, integration, and deployment.
  • Knowledge or training on VMware and ESX 8.0+ deployment, configuration, and maintenance.
  • Experience with security analysis and remediations.
  • Experience leading system integration projects as the technical lead.
  • Experience working with customers to capture/document requirements.
  • Experience in leadership roles within a team environment.
  • Knowledge or training with virtualization and automation technologies.
  • Knowledge or training with storage/backup solutions.
  • Experience managing mixed teams including direct labor, subcontractors, and suppliers.
  • Adaptability to high-paced environments and changing priorities/needs.

Clearance:

  • US Citizenship.
  • Active Secret clearance with the ability to obtain a Top Secret clearance.

Desired Qualifications:

  • Active Directory experience, particularly in a large environment.
  • Strong scripting skills.
  • LAN/WAN networking experience.
  • Splunk or other logging/monitoring platforms.
  • Ability to apply ITIL v3 Foundation concepts within the workplace.

SAIC is an Equal Opportunity Employer.



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