Lead Software Engineer

2 weeks ago

Fort Lauderdale, Florida, United States American Express Full time

Position Overview

Empower Your Career with American Express

At American Express, we believe in the potential of our people and the businesses we support. Joining our team means becoming part of a diverse and global community dedicated to uplifting our customers, communities, and each other. Here, you will have the opportunity to grow and develop a career path that is uniquely yours, supported by a range of benefits and programs designed for your personal and professional well-being.

As a member of our technology team, you will have the chance to design, develop, and deploy software that plays a crucial role in our customers' digital experiences. Collaborate with skilled engineers in an inclusive and supportive environment where your input is valued, and you have the autonomy to choose the technologies that best address complex challenges. American Express encourages continuous learning and professional growth, providing dedicated time for skill enhancement and community engagement through open-source initiatives.

Role Responsibilities

As part of the Site Reliability Engineering and Application Support (SRE & AS) team, you will be instrumental in enhancing tools that ensure high availability and resilience across our critical applications. Your responsibilities will include:

  • Executing the technical components of software development.
  • Leading a software engineering team by implementing consistent development practices, including tools, shared components, and documentation.
  • Conducting code reviews and overseeing automated testing processes.
  • Identifying and resolving software defects through debugging.
  • Managing the deployment, support, and monitoring of software across various environments.
  • Automating deployment processes in both testing and production settings.
  • Scaling applications automatically based on demand forecasts.
  • Adhering to security and regulatory best practices.
  • Exhibiting increased self-sufficiency to meet team objectives.
  • Encouraging innovative changes and improvements within the team.
  • Enhancing team productivity by analyzing workflows and implementing effective strategies.
  • Providing mentorship and guidance to team members.

Qualifications

Minimum Requirements:

  • Bachelor's degree in Computer Science, Computer Engineering, or a related field; advanced degree preferred.
  • A minimum of 5 years of experience in software development within a professional setting.
  • A broad range of engineering experience with a proven track record of leading engineering teams.
  • Hands-on experience in application design, software development, and automated testing.
  • Familiarity with distributed systems, algorithms, and relational databases.

Essential Skills:

  • In-depth knowledge of object-oriented programming languages (such as Go, Python, JavaScript) with a willingness to learn new languages and frameworks.
  • Ability to articulate complex data structures and their components.
  • Experience in designing, coding, testing, maintaining, and documenting application components.
  • Capability to lead peer reviews of colleagues' work.
  • Understanding of test conditions based on functional and non-functional requirements.
  • Comprehensive knowledge of core tools used in planning, analyzing, crafting, building, testing, configuring, and maintaining applications.

Preferred Qualifications:

  • Experience in monitoring system performance and availability, with a focus on improving software quality through root cause analysis.
  • Familiarity with infrastructure technologies (Linux, Docker/containers, communication protocols).
  • Knowledge of CI/CD practices (e.g., GitHub Actions).
  • Understanding of key observability tools (e.g., OTEL, Splunk, Grafana).

Compensation and Benefits

The salary range for this position is competitive, with additional bonus opportunities and comprehensive benefits. American Express is committed to supporting the holistic well-being of our colleagues, offering:

  • Competitive base salaries and bonus incentives.
  • Retirement savings plan with a company match.
  • Access to financial coaching and well-being support.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working arrangements tailored to role and business needs.
  • Generous parental leave policies.
  • Access to wellness centers and confidential counseling support.
  • Opportunities for career development and training.

American Express is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We value the contributions of all colleagues and strive to provide an environment where everyone feels valued and respected.

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