Service Advisor

2 days ago


Kansas City, Missouri, United States Susquehanna Motors Full time
Job Summary

We are seeking a highly skilled Service Advisor to provide exceptional customer service and support to our customers. As a Service Advisor, you will be responsible for communicating with customers and service teams to ensure a seamless experience.

Key Responsibilities:

  • Schedule service appointments and handle telephone inquiries regarding work in progress
  • Obtain customer and vehicle data prior to arrival, when possible
  • Greet customers in a timely and courteous manner, obtaining vehicle information
  • Effectively listen and communicate with customers to determine the nature of their vehicle issues
  • Communicate with customers regarding warranty repairs and consult with technicians about needed repairs
  • Advise customers on the care of their vehicle and the value of maintaining their vehicles in accordance with manufacturers' specifications
  • Communicate effectively with the service team to ensure customer vehicles are processed through the shop in a timely and efficient manner
  • Confer with customers about inspection results, recommend corrective procedures, and prepare work orders for needed repairs
  • Prepare repair orders showing time, cost, and labor estimates for service
  • Review repairs with customers, explaining the work performed and the repair order charges
  • Answer customer questions about service outcomes and consult with technicians when necessary
  • Provide a complete and accurate written cost estimate for labor and parts
  • Check on the progress of repairs throughout the day and contact customers regarding any changes in the estimate or promised time

Requirements:

  • High school diploma or GED (General Education Degree)
  • Valid Driver's License with an acceptable driving record
  • Motivated to provide outstanding customer service
  • Ability to focus on efficiency and interact effectively with others in difficult situations
  • Time Management Skills and Team Orientation
  • Competence in written and verbal communication
  • Proficiency with computers and ability to adapt to new software programs
  • Positive attitude, conduct, and appearance
  • Reliability, honesty, and trustworthiness

Susquehanna Motor Co. Inc. is an Equal Opportunity Employer. We are committed to providing a work environment that is free from discrimination and harassment. We do not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or status within any other protected group.


  • Service Advisor

    6 days ago


    Kansas City, Missouri, United States Oakes Kia Full time

    Job SummaryWe are seeking a highly skilled Service Advisor to join our team at Oakes Auto Group. As a Service Advisor, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction, and maximizing departmental profitability.Key ResponsibilitiesMaking appointments, processing repair orders, quotes, and...

  • Service Advisor

    4 weeks ago


    Kansas City, Missouri, United States Oakes Kia Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Oakes Kia. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the vehicle service process.Key ResponsibilitiesCustomer Service: Provide exceptional customer service and support via...

  • Service Advisor

    2 days ago


    Kansas City, Missouri, United States Loves Travel Stops & Country Store Full time

    Service Advisor Job DescriptionAt Love's Travel Stops and Country Stores, we're committed to providing exceptional customer service and driving sales success in our Truck Care facilities. As a Service Advisor, you'll play a key role in leading our sales team and ensuring customer satisfaction.Key Responsibilities:Maintain a safe and clean facility, ensuring...


  • Kansas City, Missouri, United States Van Chevrolet Cadillac Subaru Full time

    Job SummaryWe are seeking a highly motivated and experienced Automotive Service Advisor to drive sales and provide excellent customer service at Van Chevrolet Cadillac Subaru in Missouri. As a Full Time Service Advisor, you will play a key role in driving sales and providing top-level individual sales. This role offers a competitive compensation of $85,000 -...

  • Service Advisor

    1 week ago


    Kansas City, Missouri, United States Susquehanna Motors Full time

    Job SummaryWe are seeking a skilled Service Advisor to provide exceptional customer service and ensure seamless communication between customers and our service team.The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work independently with minimal supervision.Key ResponsibilitiesSchedule service...

  • Tax Advisor

    2 weeks ago


    Kansas City, Missouri, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will play a critical role in providing tax preparation, tax audit support, and tax planning services to our clients.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...

  • Tax Advisor

    1 week ago


    Kansas City, Missouri, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will play a critical role in providing expert tax guidance and support to our clients.Key ResponsibilitiesProvide tax preparation, tax audit support, and tax planning services to clients year-roundBuild and maintain strong relationships with...

  • Academic Advisor

    6 days ago


    Kansas City, Missouri, United States Columbia College Full time

    Job SummaryThe Center for Advising, Retention, and Student Success at Columbia College is seeking a highly motivated and experienced Academic Advisor I to join our team. As a key member of our advising team, you will play a critical role in supporting students throughout their college experience, from admissions to graduation.Key ResponsibilitiesProvide...

  • Crop Advisor

    3 weeks ago


    Kansas City, Missouri, United States Simplot Full time

    About SimplotSimplot is a leading agricultural company that specializes in crop production, processing, and distribution. With a strong focus on innovation and customer satisfaction, we strive to provide the best possible products and services to our growers and customers.Job SummaryWe are seeking a highly motivated and experienced Crop Advisor to join our...

  • Financial Advisor

    5 days ago


    Kansas City, Missouri, United States Thrivent Financial Full time

    About the RoleWe are seeking a skilled and motivated Financial Advisor to join our team at Thrivent Financial. As a Financial Advisor, you will play a critical role in helping our clients achieve their financial goals and live more generous lives.Key ResponsibilitiesBuild and maintain relationships with clients to understand their financial needs and...


  • Kansas City, Missouri, United States Metropolitan Community College Full time

    Job SummaryWe are seeking a highly motivated and experienced Student Success Advisor to join our team at Metropolitan Community College. As a key member of our enrollment and retention team, you will play a vital role in supporting students in achieving their academic and career goals.Key ResponsibilitiesProvide academic advising to new and continuing...


  • Kansas City, Missouri, United States Metropolitan Community College Full time

    Job SummaryWe are seeking a highly skilled and dedicated Student Success Advisor to join our team at Metropolitan Community College. As a key member of our enrollment and retention team, you will play a vital role in helping students achieve their academic and career goals.Key ResponsibilitiesProvide academic guidance and support to students, helping them...


  • Kansas City, Missouri, United States From the Earth Full time

    Job OverviewPosition: Part-Time Cannabis Product AdvisorCompany Overview: From The Earth is a premier cannabis dispensary committed to delivering top-notch products alongside outstanding customer service. Our mission is to educate our clientele and ensure they enjoy a fulfilling experience with our offerings.Role Summary: We are on the lookout for a...

  • Trust Advisor II

    2 weeks ago


    Kansas City, Missouri, United States UMB Bank Full time

    About the RoleAs a Trust Advisor at UMB Bank, you will play a critical role in building long-term relationships with high net worth clients through exceptional customer service, anticipating their needs, and providing clear communication and effective client meetings.Key ResponsibilitiesProvide solution-oriented planning for clients, coordinating wealth...


  • Kansas City, Missouri, United States Rose State College Full time

    Job Summary:Rose State College is seeking a highly skilled and detail-oriented Adjunct Advisor to provide reference services and support to our students and faculty. As a key member of our Library team, you will be responsible for assisting customers with directional questions, locating needed information, and utilizing various library resources.Key...


  • Kansas City, Missouri, United States Rose State College Full time

    Job Summary:Rose State College is seeking a highly skilled and experienced Adjunct Advisor to provide reference services and support to our students and faculty. As a key member of our Library team, you will be responsible for assisting customers with directional questions, locating needed information and materials, and providing guidance on the use of...

  • Skin Health Advisor

    6 days ago


    Kansas City, Missouri, United States L Oreal USA Full time

    Job Title:Skin Health Advisor, L'Oral Derm Team (CeraVe, La Roche-Posay, Vichy) - Kansas City, MODivision:L'Oral Dermatological BeautyLocation:Field ForceReports To:Regional Sales DirectorJob Summary:We are seeking a highly motivated and results-driven Skin Health Advisor to join our L'Oral Derm Team in Kansas City, MO. As a key member of our team, you will...


  • Kansas City, Missouri, United States Goodwin Recruiting Full time

    Associate Financial Advisor OpportunityWe are seeking a highly motivated and customer-centric Associate Financial Advisor to join our team at Goodwin Recruiting. As a key member of our financial services team, you will be responsible for providing exceptional support to our Senior Financial Advisors and clients.Key Responsibilities:Respond promptly and...


  • Kansas City, Missouri, United States The University of Kansas Health System Full time

    Job SummaryThe Patient Financial Advisor is a key member of the revenue cycle team at The University of Kansas Health System. This role is responsible for providing financial assistance to patients and families, ensuring compliance with enterprise financial clearance and financial assistance policy and procedures.Responsibilities and Essential Job...


  • Kansas City, Missouri, United States Bank of Montreal Full time

    Private Wealth Advisor / DirectorBMO Financial Group is seeking a seasoned Private Wealth Advisor / Director to provide advisory-based sales and relationship management to attract, retain and grow a portfolio of prospect and client relationships.Key Responsibilities:Deliver holistic advice and solutions to meet clients' specific financial planning...