Fitness Team Member

3 weeks ago


Temple City, California, United States Planet Fitness - CA Full time
Job Overview

Planet Fitness is seeking a highly motivated and customer-focused Overnight Crew Member to join our team. As a key member of our overnight operations, you will be responsible for providing exceptional service to our members, ensuring a positive experience, and maintaining a clean and safe environment.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests, responding to their needs and concerns in a timely and professional manner.
  • Manage front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the neatness and cleanliness of the club, ensuring a safe and welcoming environment for members.
  • Close shift for the business day, creating an accurate bank deposit for the next day.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
  • Exceptional customer service skills, with the ability to interact in a positive and professional way with members and co-workers.
  • Strong listening skills, with the ability to empathize and problem-solve.
  • Demonstrate diplomacy in all interactions, using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

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