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Reservations Sales Professional

2 months ago


Palm Beach, Florida, United States Four Seasons Full time
Job Summary

We are seeking a highly skilled Reservations Sales Specialist to join our team at Four Seasons. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring guest satisfaction.

Key Responsibilities
  • Assist customers in booking hotel reservations and provide personalized recommendations to enhance their stay.
  • Provide exceptional customer service over the phone and via email, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Utilize computer systems to input and update reservation information, ensuring accuracy and efficiency.
  • Collaborate with other departments to ensure seamless guest experiences and meet sales goals and targets.
  • Maintain a positive and professional attitude at all times, upholding the high standards of Four Seasons.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.