Client Relationship Manager

2 weeks ago

Warren, United States Flex-N-Gate Corporation Full time

Company Overview

Flex-N-Gate Corporation stands as a prominent manufacturer and supplier of automotive components, recognized as one of the top suppliers in North America. We are a dynamic and essential organization that offers excellent opportunities for dedicated and skilled professionals.

Position Overview

The Account Manager serves as the primary contact between clients and the company, ensuring a constructive relationship and managing a portfolio of accounts. This role encompasses all commercial matters, engineering modifications, and product lifecycle management.

Key Responsibilities

  • Support the Business Unit Manager for the GM product line in all commercial aspects of the account.
  • Develop and manage special projects that involve cost analysis and customer engagement workshops.
  • Collaborate with the Program Manager to ensure all account details are accurately reconciled.
  • Oversee specific account responsibilities, including purchase orders, pricing, part numbers, applicable accruals, capacity constraints, and engineering modifications.
  • Engage with clients on significant account activities.
  • Coordinate the resolution of outstanding commercial matters related to tooling, financing, tooling refurbishment, and engineering modifications.
  • Participate in, attend, and/or lead client meetings to discuss timelines, objectives, and other activities related to project launches and ongoing programs.
  • Identify opportunities to enhance project margins by cultivating a positive and proactive working relationship.
  • Seek new business opportunities as appropriate, adhering to company protocols.
  • Be prepared to travel for business purposes up to 10% within North America.

Qualifications

  • Strong organizational skills, both verbal and written, to effectively communicate information to management.
  • Familiarity with the automotive sector.
  • Proficient in Excel, Word, and PowerPoint.
  • Flexibility in schedule and willingness to work beyond standard hours when necessary, including occasional weekends or holidays.
  • Understanding of General Motors Systems such as EWO, TWO, 1804, and 1810 is advantageous but not mandatory.
  • Ability to satisfactorily perform each essential duty.
  • Competence in reading, analyzing, and creating various documentation related to tooling, sales, or engineering.
  • Demonstrated problem-solving abilities and critical thinking skills.
  • Self-motivated with the capacity to take initiative and independently manage responsibilities.
  • Ability to articulate new ideas and concepts clearly for others to understand.

Benefits

  • Comprehensive medical, dental, prescription, vision, life, and disability insurance; along with a flexible spending account.
  • 401(k) retirement savings plan with company matching.
  • Extensive safety training, new hire orientation, continuous learning and development programs, and tuition reimbursement.
  • Paid holidays and vacation time.

Employee Testimonials

"It engages you professionally and provides learning opportunities."

"Numerous growth opportunities available."

"The company is young enough to be exciting, yet established enough to provide stability."

Flex-N-Gate Corporation is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.

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