Technical Support Manager
2 days ago
Microsoft is seeking a skilled Technical Support Manager to lead a team of Support Engineers in resolving complex customer technical issues.
The ideal candidate will have a strong background in customer service and technical support, with experience in managing teams and driving customer satisfaction.
Responsibilities include:
- Leading a team of Support Engineers to resolve customer technical issues
- Managing customer relationships and escalating issues as needed
- Collaborating with engineering and product teams to improve technical skills and knowledge
- Communicating customer feedback to drive product and process improvements
As a Technical Support Manager at Microsoft, you will have the opportunity to work with a talented team of professionals and make a meaningful impact on customer satisfaction.
Microsoft is an equal opportunity employer and welcomes applications from diverse candidates.
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Technical Support Manager
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