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Ticket Sales Representative

2 months ago

Sacramento, California, United States Metro EDGE Full time

Job Type: Full Time

Location: Sacramento

Company Overview: Metro EDGE is a dynamic organization committed to elevating the professional sports experience. As a key player in the sports industry, we strive to foster a vibrant community that supports our teams and enhances the enjoyment of the game.

Department Overview: Our Ticket Sales & Service Department is dedicated to nurturing talent and developing future leaders in the sports business. We offer a unique work environment characterized by a fast-paced atmosphere that encourages competition, personal growth, and a balance between hard work and enjoyment. Our training programs are designed to provide personalized coaching, ensuring that our team members acquire the skills necessary for a successful career in ticket sales.

Role Overview: As a Sales Associate, you will play a crucial role in expanding our fan base and corporate partnerships by generating new ticketing revenue. This position emphasizes collaboration and competition, focusing on the sale of Memberships (Full and Half Season) as well as tailored group and VIP packages. You will receive ongoing training and coaching to refine your sales techniques while engaging with the community to build your client base.

Key Responsibilities:

  • Develop and maintain positive relationships with fans and clients.
  • Promote and sell a comprehensive range of ticket products, including season tickets, partial plans, group tickets, and customized hospitality options.
  • Participate in various soccer and community events to enhance in-person selling skills and promote our organization.
  • Conduct proactive outreach to potential clients through calls, emails, and meetings.
  • Identify new business opportunities through upselling and referrals.
  • Reconnect with past clients to stimulate new ticket sales.
  • Provide exceptional customer service by following up with clients to foster repeat business.
  • Manage incoming sales inquiries effectively.
  • Conduct both digital and in-person meetings with prospective clients.
  • Engage in grassroots marketing efforts at community events to raise brand awareness and generate leads.
  • Represent Metro EDGE at home games and various events to support sales initiatives.

Minimum Qualifications:

  • Bachelor's degree in business, sales, marketing, sports management, or a related field.
  • Strong interpersonal skills with the ability to engage effectively with stakeholders at all levels.
  • Excellent written and verbal communication abilities.
  • A willingness to learn and adapt in a fast-paced environment.
  • Motivated individuals with a desire to build a long-term career in the sports industry.
  • Availability to work evenings, weekends, and holidays as needed.

Metro EDGE is an equal opportunity employer. We welcome all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.