Engineering Manager, Client Engagement Platform

2 weeks ago

Seattle, Washington, United States Highspot Full time

About Highspot

Highspot is at the forefront of revolutionizing the sales productivity landscape. Our mission is to enhance the way millions engage with sales enablement, and we are dedicated to developing innovative software that embodies excellence. We believe that a great workplace transcends the tasks at hand; it reflects the values we uphold and how we manifest them in reality. We are intentionally focused on fostering equitable environments for all employees, aiming to cultivate a culture where everyone experiences a profound sense of belonging and is empowered to drive change within their teams and communities.

About the Role

In this pivotal role, you will oversee the Engagement Platform (EP) team, which plays a crucial role in linking content with CRM data. You will face challenges such as creating a robust infrastructure capable of handling vast data volumes and leveraging AI to enhance content relationships and recommendations.

As a Senior Manager of Software Engineering at Highspot, you will lead, inspire, and develop a team of skilled engineers within a significant product domain. Your technical acumen and proven leadership abilities will guide strategic decisions regarding our technical ecosystem, team dynamics, operational practices, and engineering culture. You will also serve as a vital decision-maker within your product area.

What You'll Do

  • Guide a team of engineers to execute the strategic vision of your product area, motivating them to achieve their highest potential.
  • Collaborate effectively with key stakeholders in your product area, including Designers, Product Managers, and Technical Program Managers.
  • Work closely with Highspot's Partner Marketing team to align business objectives with technical goals.
  • Promote and enhance Highspot's culture, ensuring that Engineering remains an inclusive and welcoming environment, leading the tech industry with our commitment to diversity.
  • Utilize your technical expertise in collaboration with the Architects team to oversee the evolution of Highspot's software; ensure our architecture and technology stack are optimized for rapid growth and high availability across global data centers.
  • Deliver a product that prioritizes quality, security, and reliability, partnering with the DevOps team to create highly observable systems with effective metrics and actionable alerts.
  • Foster a collaborative atmosphere where engineers at all levels can contribute meaningfully.
  • Mentor and support the professional and technical growth of your team members.
  • Ensure architects, stakeholders, and subject matter experts are appropriately engaged in decision-making processes.
  • Communicate decisions effectively within and beyond your team.
  • Establish accountability through relevant performance metrics and provide timely feedback and coaching.

Your Background

  • 4+ years of experience leading software engineering teams.
  • Hands-on engineering leader capable of engaging with code when necessary.
  • Extensive experience in developing and scaling cloud-native applications and frameworks.
  • Strong background in building and maintaining both first-party and third-party integrations.
  • Proven track record in attracting and retaining top engineering talent from diverse backgrounds.
  • Demonstrated success as a collaborator who prioritizes team success over individual goals.
  • Entrepreneurial mindset with a focus on delivering high-quality results.
  • Experience in greenfield development and successfully launching new products; familiarity with entering new markets is a plus.
  • Prior experience in designing and building scalable software products.
  • Deep understanding of the software development lifecycle for SaaS applications.
  • Working knowledge of modern object-oriented and functional programming languages.
  • Experience in developing software using dynamic languages such as Ruby or Python.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

If you resonate with this role, we encourage you to consider applying.

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