Student Services Advisor
3 days ago
Job Summary:
Herzing University is seeking a dedicated and compassionate Student Services Advisor to join our team. As a key member of our student support services, you will play a vital role in ensuring students receive the guidance and resources they need to succeed.
Key Responsibilities:
- Advise students on academic issues, including program and course offerings, and provide guidance on scheduling changes and course revisions.
- Answer student questions and resolve basic issues related to bookstore validation and eBook use.
- Work collaboratively with faculty, staff, and administration to assist students with personal or academic concerns.
- Organize and coordinate student-focused events each semester.
- Communicate with new incoming students through welcome calls to discuss schedule and potential obstacles.
Requirements:
- Bachelor's Degree required; Master's degree in higher education, counseling, or a related field preferred.
- 1-3 years of advising, counseling, or related experience.
- Proven experience providing exceptional customer service in an education or service-oriented environment.
What We Offer:
Herzing University is committed to providing a diverse and inclusive environment, fostering a culture of mutual respect, and empowering employees to contribute to the institution's effectiveness.
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