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Service Advisor

2 months ago

Milwaukee, Wisconsin, United States Don Jacobs Toyota Full time
About the Role

We are seeking a highly organized and friendly Service Advisor to join our team at Don Jacobs Toyota. As a Service Advisor, you will be the first point of contact with our customers and will be responsible for ensuring that they receive prompt, courteous, and effective service.

Key Responsibilities
  • Oversee the flow of the drive lane to ensure a smooth and efficient customer experience.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for all owner inquiries, whether phone or in person, to ensure the customer does not get mishandled.
  • Ensure that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
What We Offer
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Training and development opportunities.
  • PTO and vacation days.
  • Paid holidays.
  • A great culture and team environment.
  • Long-term career opportunities.
Requirements
  • Organized and friendly personality.
  • Demonstrated ability to manage others.
  • Time management skills.
  • Fantastic communication skills with customers.
  • Professional, well-groomed personal appearance.
  • Clean driving record.
  • Willingness to submit to a pre-employment background check and drug screen.