Service Advisor

3 weeks ago


Milwaukee, Wisconsin, United States Don Jacobs Toyota Full time

Job Summary

We are seeking a highly organized and friendly Service Advisor to join our team at Don Jacobs Toyota. As a Service Advisor, you will be the first point of contact with our customers and will be responsible for providing prompt, courteous, and effective service.

Key Responsibilities

  • Oversee the flow of the Drive Lane to ensure customers receive excellent service.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for owner inquiries, ensuring seamless communication.
  • Distribute work between technicians efficiently to meet customer needs.

Requirements

  • Organized and friendly personality.
  • Demonstrated ability to manage others.
  • Excellent time management skills.
  • Fantastic communication skills with customers.
  • Professional, well-groomed personal appearance.
  • Clean driving record.
  • Willingness to submit to a pre-employment background check and drug screen.

About Us

At Don Jacobs Toyota, we value our community and staff our building with good, kind people who go above and beyond. We're one of the region's best dealerships, serving the Milwaukee community since 1977. Our team enjoys training programs, a fantastic culture, and opportunities for advancement.



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