Automotive Service Advisor

3 days ago


Milwaukee, Wisconsin, United States Meineke - 2990 Full time
Job Overview

We are seeking a highly skilled and motivated Service Advisor/Customer Service/Sales professional to join our team at Meineke - 2990. As a key member of our team, you will be responsible for providing exceptional customer service, selling services to customers, and working closely with our technicians to ensure seamless communication and efficient service delivery.

Key Responsibilities
  • Provide top-notch customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Sell services to customers, presenting and explaining repair options and estimates in a clear and concise manner.
  • Work closely with technicians to ensure accurate and efficient service delivery, including managing service quotes and repair orders.
  • Ensure a high level of employee morale and customer satisfaction while maintaining profitability.
  • Manage office operations, including maintaining a clean and professional work environment.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Valid state-issued driver's license and clean driving record required.
  • Successful completion of pre-employment drug and background screening.
  • At least two years of experience as an automotive service writer or service advisor preferred.
  • Understanding of automotive technology and service duties required.
Benefits
  • Competitive compensation package.
  • Career advancement opportunities.
  • Comprehensive benefits package.
  • Employee discounts.
  • Positive work environment.
  • Locally-owned business with a strong sense of community.


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