Field Operations Manager

4 weeks ago


Raleigh North Carolina, United States Allied Universal Full time
Job Description:

At Allied Universal, we're seeking a highly skilled Field Supervisor to support our operations for remotely managed accounts. As a key member of our team, you'll be responsible for on-site supervision of Security Professionals, ensuring site coverage at all times, and working closely with Operations Managers to supervise remote service delivery.

Responsibilities:
  • Perform regular site visits to inspect and supervise Security Professionals in the field.
  • Address escalation of after-hours and cold-start calls to ensure sufficient coverage at customer sites.
  • Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with Security Professionals.
  • Conduct on-the-job training, in coordination with Post Commander, of new employees assigned to post.
  • Respond to call-offs, identify available qualified personnel to fill the post, and stand post as needed.
  • Maintain current BSIS licenses and ensure a working knowledge of all posts within your regional area of responsibility.
Qualifications:
  • Minimum high school diploma or equivalent required.
  • Minimum three to five years of professional-level experience required.
  • Valid Driver's License with a clean driving record and ability to safely operate a vehicle.
  • Energetic and focused personality with excellent attendance and punctuality.
  • Ability to write effective and concise reports, and communicate professionally with clients and team members.
Benefits:
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.


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