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Business Development Trainee

2 months ago

Philadelphia, Pennsylvania, United States KOP Solutions, Inc Full time
Job Description

At KOP Solutions, Inc, we are seeking a highly motivated and detail-oriented Business Management Trainee to join our team. As a Business Management Trainee, you will be responsible for managing and servicing existing customer relationships, answering customer inquiries, and providing exceptional customer service.

Key Responsibilities:

  • Customer Relationship Management: Manage and service existing customer relationships through direct and in-person contact, ensuring timely and effective communication.
  • Customer Service: Answer all customer inquiries in a professional and courteous manner, providing solutions to their needs and concerns.
  • Problem-Solving: Identify and resolve customer issues in a timely and effective manner, utilizing creative problem-solving skills to find solutions.
  • Communication: Develop and implement internal and external consumer communication and outreach programs, ensuring effective communication with customers and stakeholders.

Requirements:

  • Organizational Skills: Possess excellent organizational skills, with the ability to handle multiple tasks in a fast-paced environment.
  • Customer Service Skills: Demonstrate superior customer service skills, with the ability to interact with customers in a professional and courteous manner.
  • Communication Skills: Possess strong written and verbal communication skills, with the ability to effectively communicate with customers and stakeholders.
  • Initiative and Motivation: Be highly motivated, with a strong work ethic and a willingness to take initiative to achieve goals and objectives.