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Event Set-up Manager

2 months ago

Cambridge, Massachusetts, United States Hyatt Hotels Full time
Job Summary

We are seeking a highly motivated and organized Event Set-up Manager to join our team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina. As a key member of our Banquet department, you will be responsible for ensuring the smooth execution of events and meetings, while providing exceptional guest service and leading a team of event set-up staff.

Key Responsibilities
  • Event Set-up and Execution
    • Coordinate and execute the set-up of all functions and meetings, including reviewing staffing and equipment needs.
    • Work closely with the Banquet Manager, Event Planning, and other hotel departments to ensure seamless event execution.
  • Team Leadership
    • Supervise, lead, coach, and motivate the event set-up team to achieve exceptional guest service results and colleague engagement.
    • Foster a supportive work environment through effective hiring, training, and development of the event set-up team.
  • Communication and Coordination
    • Ensure thorough communication and understanding with guests and other departments by reviewing Event Orders.
    • Coordinate and execute all events with Culinary, Stewarding, and Event Services teams.
  • Administrative Tasks
    • Perform administrative tasks, including payroll, reports, forecasts, inventory, and budgeting.
    • Conduct daily walk-throughs of departmental areas, function space, and storerooms to ensure compliance with Department of Health regulations and Hyatt Corporate standards.
Requirements
  • Qualifications
    • A true desire to satisfy the needs of others in a fast-paced environment.
    • Verbal and written communication skills.
    • Ability to lift, pull, and push a moderate amount of weight.
    • Must be available to work flexible shifts, including nights, weekends, and holidays.
  • Benefits
    • Complimentary Hyatt room nights (after 90 days) + discounted Hyatt room nights (immediately).
    • Vacation.
    • Health, Dental, Vision, + Life Insurance - as of 30 days.
    • 401(k) w Company Match - eligible as of 30 days.
    • Employee Stock Purchase Plan (ESPP).
    • Family Bonding Time.
    • Adoption Assistance.
    • Opportunity to grow with a company with over 1,000 hotels globally.

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity