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Retail Customer Experience Coordinator

2 months ago

Oxford, United States T.J. Maxx Full time
Customer Experience Department Manager

As a Customer Experience Department Manager at T.J. Maxx, you will be responsible for creating an exceptional customer experience. Your key responsibilities will include:

  • Overseeing a team of customer service representatives at the front of the store
  • Training and coaching team members on providing personalized customer service and promoting loyalty programs
  • Addressing customer concerns and issues promptly and professionally
  • Coordinating breaks for all team members

At T.J. Maxx, we are committed to providing our customers with an unparalleled shopping experience. As a Customer Experience Department Manager, you will play a critical role in achieving this goal. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.