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Customer Service Representative

2 months ago

Three Rivers, Michigan, United States Allstate Insurance Agency - Melissa Kleinert Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Allstate Insurance Agency - Melissa Kleinert.

As a key member of our team, you will be responsible for providing exceptional service to our customers, helping them understand the value of insurance, and building strong relationships with the community.

Key Responsibilities
  • Provide excellent service to customers, ensuring their needs are met and exceeded.
  • Help customers protect their assets and families by offering Allstate products that meet their needs.
  • Serve the local community by helping them prepare for life's uncertainties.
  • Educate prospective customers on how to protect their families and assets.
  • Provide a positive customer experience.
Requirements
  • Ability to multitask and work in a fast-paced environment.
  • No insurance experience required, but willingness to obtain necessary insurance licensing upon hire is a plus.
  • Confident, motivated individual who works well independently.
  • Able to problem-solve, follow through, and follow-up.
  • Excellent verbal and written communication skills.
What We Offer
  • Comprehensive on-the-job training.
  • Competitive salary and benefits package.
  • Opportunities for advancement and professional growth.
  • A positive and dynamic work environment.