Executive Salon Manager

23 hours ago


Gambrills, Maryland, United States The Lash Lounge Full time

**Overview**

The Lash Lounge is a dynamic and growing beauty business that seeks an exceptional leader to manage our salon operations. As the Executive Salon Manager, you will be responsible for overseeing the daily operations of the salon, ensuring we meet or exceed financial goals, and providing remarkable leadership in areas of customer service, team member relations, sales, and membership participation.

Responsibilities

  • Manage the daily operations of the salon, including scheduling guests and team members efficiently and effectively.
  • Ensure the salon meets or exceeds financial goals by maximizing sales and membership participation.
  • Provide daily support to team members, coach and develop them to reach their full potential.
  • Hire and train new team members as needed.
  • Handle guest issues and ensure each guest has an unforgettable and consistent experience.

Requirements

  • 5+ years directly managing a team of 3 or more.
  • 5+ years or more in a Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses.
  • High school diploma or equivalent.
  • College Degree in Business or other relatable field, experience is preferred.
  • Reliable transportation.
  • Exceptional customer service skills and computer skills.
  • MindBody Online Software experience is a plus.

Salary and Benefits

We offer a competitive salary, commensurate with experience, along with an annual bonus plan, free lash extensions and all other salon services, discounts on retail products, and big opportunities for growth into managing multiple salons.



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