Studio Operations Manager
1 week ago
Are you passionate about fitness and leadership? Do you thrive on managing both the big picture and the finer details? We're seeking a dynamic individual who is both driven and approachable to join our team as a Studio Manager at Orangetheory Fitness, South Lyon.
Key Responsibilities- Coordinate and execute studio marketing and outreach events to drive membership growth and sales.
- Manage overall studio operations, ensuring a seamless member experience.
- Lead a sales team to meet and exceed membership goals and other key performance indicators (KPIs).
- Interview, hire, and onboard new sales associates to support studio growth.
- Create and manage work schedules for the sales team to ensure optimal coverage.
- Exhibit an enthusiastic, energetic, personable, and friendly demeanor, setting the tone for a positive member experience.
- Handle member concerns in a professional and objective manner, providing exceptional customer service.
- Show passion for health and wellness in the community, inspiring members to reach their fitness goals.
- Lead by example as a team player, fostering a collaborative and supportive work environment.
- Minimum 2 years of management experience in a sales, retail, or fitness environment.
- Associate or bachelor's degree in business or a related field.
- Ability to work nights, weekends, and holidays as needed to support studio operations.
- Excellent verbal and written communication skills, with the ability to effectively communicate with members, employees, and vendors.
- Advanced skills in Microsoft Office Suite (Excel, Word) and experience with social media and creative programs like Canva.
- Competitive base salary with multiple incentive-based bonuses for reaching performance targets.
- Free studio membership and employee discount on Orangetheory retail and partner brands.
- Paid time off and paid holidays, allowing for a healthy work-life balance.
- Opportunities for growth and professional development, helping you reach your career goals.
- Fitness casual dress-code and a supportive work environment that encourages a healthy lifestyle.
- The ability to positively impact the lives of our members and communities, making a real difference in people's lives.
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