Service Department Office Coordinator

4 weeks ago


Panama City, Florida, United States Auto Group Full time
Job Overview

As a Service Department Office Assistant at Thelen Auto Group, you will provide primary administrative support to the manager and department. This role requires excellent communication skills with a focus on customer satisfaction.

This is an entry-level position with opportunities for advancement.

Key Responsibilities
  • Manage administrative processes from start to finish, handling paperwork related to parts ordering, repair tickets, and more.
  • Oversee insurance paperwork and processing.
  • Assist with scheduling department work.
  • Collaborate with the Parts Department to assist with ordering and receiving parts.
  • Provide exceptional customer service via phone or email.
  • Open and close repair orders.
  • Ensure customers receive prompt, courteous, and effective service, resulting in a positive dealership experience.
  • Manage accounts payable and accounts receivable.
  • Must be computer proficient.
  • Valid driver's license.
  • General automotive knowledge or experience is helpful but not required.
What We Offer

Thelen Auto Group is a great place to start your automotive career.

We offer a comprehensive benefits package, including health, dental, vision, 401(k) with match, disability, paid vacation, and highly competitive wages.

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday


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