Facilities Operations Assistant

1 week ago

Bellevue, Washington, United States Forrest Solutions Full time
Job Summary

Forrest Solutions is seeking a highly skilled and detail-oriented Office Services Assistant to join our team. As an Office Services Assistant, you will play a critical role in ensuring the smooth operation of our office by providing comprehensive support services, including back-office support, hospitality, mail handling, and reprographics.

Key Responsibilities
  • Client Relationship Management
    • Develop and maintain strong relationships with clients to enhance customer satisfaction and resolve issues promptly.
    • Conduct regular inspections of the office space to ensure optimal appearance and condition.
  • Facilities Management
    • Execute interoffice moves, including furniture relocations and meeting setups.
    • Perform facilities maintenance tasks, such as sheet rocking, plastering, light carpentry, and light fixture maintenance.
    • Ensure the sanitization of designated areas, maintaining building standards, replenishing supplies, and implementing proper signage.
  • Administrative Support
    • Facilitate mail services, including sorting, distributing, and processing interoffice and outgoing mail.
    • Prepare specialized outgoing mail (e.g., certified registered) and collect outgoing mail from designated internal zones.
    • Oversee meeting room arrangements, ensuring punctual participant arrivals and room readiness.
  • Print Services
    • Provide print services, including copying, quality control checks, binding, hole punching, stapling, and basic copier maintenance.
    • Reproduce CD/DVD materials as requested or as part of imaging projects.
Requirements
  • High school diploma or equivalent; college degree preferred.
  • Minimum 1 year of experience in a related role.
  • Ability to understand client inquiries and provide effective responses.
  • Proficiency in Microsoft Office products and applications.
  • Strong client-first mentality with the ability to deliver added value to clients.
  • Team player with a positive attitude, capable of motivating peers and building relationships.
  • Ability to maintain confidentiality and security of client information.
  • Pleasant and cheerful disposition at all times.
Competencies
  • Accuracy and attention to detail.
  • Ability to multitask in a fast-paced, high-energy environment.
  • Solid decision-making skills within the scope of the position.
  • Ability to meet deadlines and work under pressure.
  • Good verbal and written communication skills.
  • Technologically proficient.
  • Prioritization, flexibility, and adaptability.

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