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Mountain Experience Coordinator

3 months ago

Stamford, Connecticut, United States Vail Resorts Full time
Job Summary:

As a Lift Operator at Vail Resorts, you will be the key to providing a safe and enjoyable experience for our guests. You will be responsible for the operation of a multi-million-dollar machine, ensuring the safety and efficient travel of our guests and fellow teammates as they navigate premier mountain terrain.

Key Responsibilities:
  • Monitor the safety of passengers while providing instruction and customer service in the safe loading and unloading of lifts.
  • Operate lift to ensure optimal chair capacity is achieved as determined by Lift Operations guidelines and performance reporting.
  • Proactively notify maintenance/dispatch of repair or maintenance needs.
  • Work closely with the Lift Maintenance department to learn the proper operation of lift equipment.
  • Implement emergency procedures as required, including contacting Patrol.
  • Ensure lift is ready for operations prior to set up of maze; set up/disassemble lift maze daily according to maze standards.
  • Follow and perform all company and departmental policies and procedures.
  • Maintain a safe work area and cleanliness of lift shacks; remove trash when necessary.
Requirements:
  • No experience is necessary, we train all lift operators (including returnees).
  • Must be able to make quick decisions/use considerable judgment regarding safety as well as multitask and anticipate issues.
  • Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs.
  • Must be able to stand outside in a mountain environment for long periods of time.
  • Must be able to work weekends and holidays as needed.
  • Must be able to handle high guest volumes in a professional manner.
  • Must be willing to perform alternate functions from time to time, both within and outside of the assigned area, particularly during peak periods such as holiday weekends.
Benefits:
  • Competitive hourly rate of $20.00.
  • Full and part-time shift and schedule availability.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
  • Employee assistance program.
  • Referral program.