Café Service Specialist

2 weeks ago


San Diego, California, United States IHG Full time

Position Overview

As a vital member of our team, the Starbucks Barista plays a key role in delivering exceptional service and quality beverages to our guests. This position operates under the guidance of the Starbucks Supervisor, ensuring that our service standards are not only met but exceeded, thereby creating a memorable Starbucks Experience for all customers.

Key Responsibilities

  • Provide prompt and courteous service to all customers, ensuring a welcoming atmosphere.
  • Prepare and serve high-quality beverages and food items, adhering to established recipes and standards.
  • Maintain cleanliness and organization of the store environment, ensuring it is comfortable for guests.
  • Engage with customers to understand their needs and suggest appropriate products to enhance their experience.
  • Demonstrate professionalism and composure, especially during peak hours or special events.
  • Continuously assess the environment and customer cues to anticipate needs and improve service delivery.

Qualifications

The ideal candidate will possess basic literacy, numeracy, and communication skills. A background in customer service or cash handling, particularly within the hospitality sector, is preferred. Experience with Starbucks operations is a plus. Physical requirements include the ability to lift items up to 50 pounds, stand for extended periods, and perform tasks involving bending and kneeling. Flexibility to work evenings, weekends, and holidays may be necessary.

What We Offer

Join us and be part of a dynamic team that values quality service and customer satisfaction. We provide a supportive work environment that encourages growth and development within the hospitality industry.



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