Sales and Guest Services Coordinator
3 days ago
Overview:
We are seeking a highly organized and detail-oriented Sales and Guest Services Coordinator to join our team at Wyndham Westward Look Grand R&Spa. This role is responsible for providing exceptional guest service, managing sales processes, and maintaining accurate records.
Job Summary:
The Sales and Guest Services Coordinator will work closely with the Director of Sales and other departments to ensure seamless execution of events and group bookings. The successful candidate will possess excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
Responsibilities:
- Provide exceptional guest service and support to internal and external customers
- Manage sales processes, including responding to RFPs, negotiating contracts, and coordinating with vendors
- Maintain accurate records, including sales data, event details, and guest information
- Collaborate with the Director of Sales and other departments to develop and implement sales strategies
- Assist with event planning, coordination, and execution
- Ensure compliance with hotel policies and procedures
Requirements:
- Bachelor's degree in Hospitality, Business, or related field
- Minimum 1-2 years of experience in sales, customer service, or hospitality
- Excellent communication, organizational, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficient in Microsoft Office Suite and other relevant software applications
Benefits:
- Competitive salary: $45,000 - $55,000 per year
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Opportunities for professional growth and development
About Us:
Aimbridge Hospitality is a leading global hospitality management company, operating over 1,550 hotels worldwide. We offer a dynamic and supportive work environment, with opportunities for career advancement and personal growth.
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