Empowering Guests with Exceptional Service

2 days ago


Madison, Wisconsin, United States Hertz Full time
About Our Team

Hertz is committed to delivering exceptional customer experiences through our highly trained and motivated team members. As a Customer Service Associate, you will play a critical role in achieving this goal by providing personalized service to our guests, resolving issues efficiently, and ensuring seamless interactions.

The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of driving business results through effective customer engagement.

Key Responsibilities:
  • Deliver exceptional customer service by meeting or exceeding guest expectations.
  • Resolve customer complaints in a professional and courteous manner.
  • Collaborate with colleagues to achieve operational goals and objectives.
Requirements:
  • At least 3 years of experience in customer-facing roles, preferably in operations and sales.
  • Excellent written and verbal communication skills.
  • Able to work effectively in a team environment.
What We Offer:
  • A competitive salary of $19 per hour, commensurate with experience.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.


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