Dispatch Services Manager

6 days ago


San Rafael, California, United States Gotelli Plumbing Full time

Job Summary: Gotelli Plumbing seeks an experienced Dispatcher - Plumbing to manage daily operations, prioritize tasks, and enhance customer experiences. This role involves coordinating with the Service Manager and GM to optimize schedules, tracking job progress, and ensuring client satisfaction.

Responsibilities:

  • Coordinate daily activities, prioritize tasks, and manage multiple projects simultaneously
  • Develop and implement effective scheduling strategies to maximize productivity
  • Monitor job progress, address issues promptly, and ensure timely completion
  • Collaborate with the Service Manager and GM to improve workflows and optimize resource allocation
  • Foster strong relationships with clients, providing exceptional service and support

Requirements and Qualifications:

  • Strong organizational and time management skills
  • Proven ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • 2+ years of experience in industry-related dispatch or coordination
  • Proficiency in Microsoft Office and ServiceTitan or similar dispatch software

Salary and Benefits: $60,000 per year + comprehensive benefits package, including 401K matching, medical, dental, and vision insurance, annual holiday bonus, and ongoing training opportunities.



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