Service Writer/Dispatcher Role

3 weeks ago


San Diego, California, United States Go-Staff Full time

We are looking for a skilled Heavy Truck Service Writer to join our team at Go-Staff Inc. In this role, you will serve as the essential link between customers and repair technicians, promoting a positive image of the company and ensuring efficient work order processing.

Key Responsibilities:
  • Customer Interaction: Answer incoming calls, greet walk-in customers, and provide exceptional customer service.
  • Appointment Scheduling: Schedule service appointments and collect customer and vehicle information prior to their arrival.
  • Repair Order Management: Prepare, open, maintain, and close repair orders; document customer vehicle problems clearly and accurately.
  • Service Recommendations: Refer to service history and inspect vehicles to recommend additional services as needed.
  • Quoting Repairs: Provide customers with comprehensive and accurate quotes, including repair timelines, and obtain pre-approval for any changes.
  • Customer Communication: Update customers on the status of repairs and explain all charges clearly.
  • Follow-Up Program: Maintain a follow-up program for service repairs and inform customers about parts ordered for warranty repairs.
  • Dispatch Coordination: Work with technicians to coordinate dispatching and ensure timely service delivery.

Requirements:

  • Experience: Minimum of 1 year in Heavy Truck, Diesel, or Automotive Service Writing; preferred.
  • Technical Skills: Familiarity with Mitchell Heavy-Duty Shop Management System or Fullbay is a plus.
  • Communication Skills: Strong listening and communication abilities to assist customers professionally.
  • Organizational Skills: Ability to multitask and manage workload effectively in an unsupervised environment.

Why Join Us:

We offer competitive pay, excellent benefits, and opportunities for growth and development. If you are a motivated and detail-oriented individual who enjoys working with people, we encourage you to apply.



  • San Diego, California, United States Unlimited Service Group Full time

    Job SummaryThis Customer Service Dispatcher position requires a high level of organization and attention to detail. The ideal candidate will be able to manage multiple tasks simultaneously and maintain effective communication with stakeholders.Key Responsibilities:Coordinate the dispatch of service callsUpdate records of parts and job statusCommunicate with...


  • San Diego, California, United States Go-Staff Full time

    Job SummaryWe are seeking an experienced Service Writer/Dispatch to serve as the link between customers and repair technicians, ensuring accurate and efficient work order processing while promoting a positive image of the company.This role involves interacting with customers, scheduling service appointments, preparing and managing repair orders, making...


  • San Diego, California, United States Go-Staff Full time

    ResponsibilitiesAs a Service Writer/Dispatch, you will: Customer Interaction: Answer incoming calls, greet walk-in customers warmly, and handle customer inquiries.Appointment Scheduling: Schedule service appointments, collect customer and vehicle information, and confirm details.Repair Order Management: Prepare, open, maintain, and close repair orders;...


  • San Diego, California, United States Go-Staff Full time

    We have an exciting opportunity for a skilled Service Writer/Dispatcher to join our team at Go-Staff Inc. In this role, you will be responsible for coordinating service appointments, communicating with customers, and ensuring timely repair order processing.Key Responsibilities:Customer Interaction: Answer incoming calls, greet walk-in customers, and provide...


  • San Francisco, California, United States Writer Full time

    About WriterWriter is a cutting-edge platform delivering transformative ROI for leading enterprises worldwide.Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L'Oreal, Mars, Salesforce, and Vanguard to transform their workflows.Our fully...


  • San Francisco, California, United States writer Full time

    Drive Business Growth with Innovative Field Marketing StrategiesAs a Senior Director of Field Marketing at Writer, you will be responsible for developing and executing cutting-edge field marketing strategies that drive brand engagement, pipeline generation, and revenue growth.The ideal candidate will have extensive experience in executing regional field...


  • San Diego, California, United States Paradigm Mechanical Corp. Full time

    **Job Summary:**We are seeking an organized and reliable Dispatch Coordinator to assist our Dispatch team in managing and optimizing the daily flow of operations.About Paradigm Mechanical Corp.:We are a dynamic and growing organization focused on providing top-notch HVACR services. We are committed to maintaining the highest standards of customer service,...


  • San Diego, California, United States The New Children's Museum Full time

    About the Opportunity:The New Children's Museum is seeking an experienced grant writer to join its development team as the Grants Manager. This is an exciting opportunity to make a meaningful impact on the lives of children and families in San Diego.Key Responsibilities:Conduct a thorough search of funding opportunities that align with NCM's short-term and...


  • San Francisco, California, United States Writer Full time

    About Writer CorporationAs a leading enterprise-grade AI platform, Writer Corporation is dedicated to empowering organizations to transform their workflows and accelerate growth. Our innovative solutions for automation, productivity, and compliance have helped hundreds of customers like Accenture, Intuit, L'Oreal, and Vanguard achieve remarkable results.Job...


  • San Diego, California, United States Centurum Full time

    About the RoleThe Technical Writer and Analyst at Centurum will be responsible for creating high-quality technical documentation, including user manuals, instructional guides, and other publications. You will work closely with cross-functional teams to gather information, analyze data, and develop written content that meets the needs of our customers. As an...


  • San Fernando, California, United States Mauran Ambulance Service Full time

    Mauran Ambulance Service Night Dispatcher RoleWe are seeking a dedicated and detail-oriented individual to join our team as a Night Dispatcher. As a vital part of our non-emergency ambulance service, the Night Dispatcher will play a crucial role in coordinating and facilitating timely and efficient transportation services during nighttime hours.Job...


  • San Francisco, California, United States Writer Corporation Full time

    About Writer Corporation, a leading provider of transformative AI solutions.Salary: $180,000 per year (estimated)About This RoleThe Director of Account-Based Marketing will be responsible for developing and executing a go-to-market strategy to support Writer's growth in the Enterprise market. This is a player/coach role that requires strategic planning,...

  • Content Strategist

    3 weeks ago


    San Francisco, California, United States Writer Corporation Full time

    About Writer CorporationWriter Corporation is a leading provider of generative AI solutions, empowering businesses to transform the way they work. Our platform delivers transformative ROI for the world's top enterprises, making us one of the top 50 companies in AI by Forbes and a best place to work by Inc. Magazine.We empower hundreds of customers like...


  • San Fernando, California, United States Mauran Ambulance Service Full time

    Seeking a dedicated and detail-oriented individual to join Mauran Ambulance Service as an Over Night Dispatch Coordinator. As a vital part of our non-emergency ambulance service, the successful candidate will play a crucial role in coordinating and facilitating timely and efficient transportation services during nighttime hours.Key...


  • San Rafael, California, United States Gotelli Plumbing Full time

    Job Summary: Gotelli Plumbing seeks an experienced Dispatcher - Plumbing to manage daily operations, prioritize tasks, and enhance customer experiences. This role involves coordinating with the Service Manager and GM to optimize schedules, tracking job progress, and ensuring client satisfaction.Responsibilities:Coordinate daily activities, prioritize tasks,...


  • San Diego, California, United States Unlimited Service Group Full time

    Job SummaryWe are seeking a skilled Service Operations Specialist to join our team in San Diego, CA. As a key member of our operations team, you will be responsible for dispatching calls, managing service requests, and ensuring seamless communication with customers and vendors.Key ResponsibilitiesEstablish strong relationships with customers, vendors, and...


  • San Fernando, California, United States Mauran Ambulance Service Full time

    Job OverviewMauran Ambulance Service is seeking a dedicated and detail-oriented individual to coordinate and facilitate timely and efficient transportation services during nighttime hours.ResponsibilitiesEffectively manage and coordinate ambulance dispatch activities during the night shift.Monitor and respond to incoming calls, ensuring prompt and accurate...


  • San Bruno, California, United States D and J Auto Repair Full time

    Job DescriptionD and J Auto Repair is seeking a skilled Service Writer to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, scheduling appointments, processing orders, and monitoring delivery.Servicing Vehicles with ExcellenceWe are looking for a detail-oriented individual who can...


  • San Diego, California, United States Obu Interactive Full time

    We are a San Diego-based legal marketing agency with over ten years of experience serving personal injury firms nationwide. Our mission is to connect notable attorneys with people in critical need of legal help.About UsAt Obu Interactive, we create meaningful content that resonates with readers and aligns with legal industry standards. We're looking for a...

  • AI Technical Advocate

    3 weeks ago


    San Francisco, California, United States Writer Corporation Full time

    About the RoleWe are looking for a skilled Technical Architect to join our team as a Strategic Solutions Architect. In this role, you will be responsible for supporting our prospects in identifying, evaluating, and validating ways in which Writer can make a meaningful impact on their businesses and content.The successful candidate will have 3+ years of...