Retail Sales Specialist
3 weeks ago
Are you a people person with a passion for sales and customer service? Do you enjoy working in a fast-paced environment with a supportive team? We're looking for a Retail Sales Specialist to join our team at Tommy's Express Car Wash
Key Responsibilities:- Coach and mentor team members to improve sales and membership sign-ups
- Coordinate and participate in local marketing campaigns
- Assist guests with app and membership sign-ups
- Host customer appreciation events
- Promote social media following and customer reviews
- Partner with local businesses to market Tommy's
- Provide quick and friendly customer service to our guests within the car wash
- Exceed overall guest expectations on experience
- Create and retain new customer relations, including sales of monthly wash packages
- Learn and operate all aspects of POS and LPR systems to operate car wash equipment
- Help maintain wash equipment and perform routine care as needed
- Oversee all property aesthetics
- Maintain cleanliness of interior and exterior of car wash and grounds
- Monitor the wash quality of the vehicle
- Exemplify and uphold the WE OWN IT culture
- Must be willing to work hard, build relationships, and love people
- Set an example to all team members of working hard and doing your best
- Try your best every day and come to work with a winning attitude
This job operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work.
Physical Demands:The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
- Able to work in a fast-paced environment
- Able to move about inside the office to access file cabinets and office machinery, etc.
- Able to effectively communicate, detect, converse with, discern, convey, express oneself, and exchange information
- Able to move equipment weighing up to 30 pounds
- Able to work and commute in all weather conditions
- Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, and use hands to fingers
Travel may be required for sales and marketing opportunities.
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